Technology Training Instructor

1 week ago

New York, United States The New York Public Library Full time
Job DescriptionJob DescriptionDescriptionThe New York Public Library is looking for a talented tech instructor/trainer to join the TechConnect team and help New Yorkers improve their digital literacy. This position is for someone interested in community development through education who is bilingual (English and Spanish). You will be supporting adult learners of diverse cultures, educational backgrounds, and careers to explore and engage with technology. The NYPL offers technology classes, both online and in-person, at more than 80 libraries across the Bronx, Manhattan, and Staten Island. Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more. 
We are looking for someone we can count on to:
Own:
  • Facilitating workshops in English and Spanish
Teach:
  • Adult learners attending TechConnect classes as well as staff looking to upskill to deliver TechConnect programming
Learn:
  • New and emerging technologies to be incorporated into classroom content
Improve:
  • Library patrons’ learning experience and knowledge of emerging technologies
Some expectations for this role are that within:
1 month, this person will:
  • Onboard, visit branches, interact with stakeholders including Library Managers, create goals with their manager
3 months, this person will:
  • Teach 2 to 3 classes each day, monitor class attendance, and contribute to departmental projects
6 months and beyond, this person will:
  • In addition to teaching classes, the Tech Training Instructor will research topics for new classes, identify gaps in service, and support NYPL initiatives 

Key ResponsibilitiesAs a Tech Training Instructor, you will
  • Design, schedule, promote, and conduct instructor-led technology training classes online and in-person, in English and in Spanish
  • Prepare equipment and materials for training, creates and/or updates materials as needed
  • Use effective classroom training techniques, promote active learning, adapt instruction to meet the needs of learners, and encourage individual practice
  • Collaborate with other Technology Instructors to continuously enhance technical instructional delivery, presentation skills, and content
  • Provide attendance reports of all classes conducted
  • Assist with digital literacy training for other library staff 
  • Travel throughout Manhattan, Staten Island, and the Bronx classes as needed
  • Performs ad-hoc project-related duties as required
  • Some evenings and weekends as needed

Skills Knowledge & ExpertiseRequired Education and Certifications 
  • Bachelor’s degree 
Required Experience
  • A minimum of two years relevant work experience; or an equivalent combination of education and experience
  • Prior experience teaching/instructing/training adults technology
Required Skills 
  • Prior experience teaching/instructing/training adults for related technology products and services
  • The ability to instruct in a “hands-off” manner, letting users learn by doing
  • Ability to teach in both traditional classroom and virtual classroom setting
  • Extensive knowledge of Mac and PC platforms
  • Strong aptitude for learning new and emerging technologies quickly
  • Demonstrated ability to use and provide assistance for:
    • Windows 10 and MS Office
    • Adobe CC
    • HTML/CSS and/or Python
    • Video editing and/or audio production software
Managerial/Supervisory Responsibilities: 
  • N/A

MoreCore Values
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
Work Environment
  • Branch, computer lab
Physical Duties
  • Light lifting required
  • Will require travel within NYC
Pre-placement Physical Required?
  • N/A
Hours
  • 35 hours per week; schedule is flexible; occasional evenings and Saturday shifts required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).

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