Customer Service Agent

3 weeks ago

Hollywood, United States Silver Airways, LLC Full time
Job DescriptionJob Description


Are you ready to invest in your career with a quickly growing company? Silver Airways currently provides more routes within Florida and to the Bahamas than any other airline; having recently acquired Seaborne Airways, based in San Juan, PR, we need you to be the face of our company in the eyes of our valued customers. As a customer service agent, you are the first line of contact in assisting customers with luggage, checking in, selling tickets, and more


Day-to-day Responsibilities:

  • Checking customers in for flights, checking customer luggage in, selling tickets, making reservations, boarding flights at the departure gate
  • Meeting arriving flights, assisting customers with claims for delayed or damaged baggage, responding to customer inquiries, reconciling ticket sales and closing out cash drawers/accounting functions
  • Providing general customer assistance, complying with all safety procedures and station policies
  • Providing accurate gate, flight arrival and departure information, as well as answer general inquires
  • Assist special needs passengers, resolve customer complaints and other duties as delegated
  • Maintain thorough knowledge and handling of unaccompanied minors, law enforcement officers, Hazmat, and airfreight acceptance guidelines
  • Communicate clearly and accurately with customers as well as ground and aircraft personnel
  • Miscellaneous duties as assigned by Manager and Supervisor
  • Conduct other duties as assigned


Minimum and Preferred Requirements:

  • Must be at least 18 years of age
  • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays
  • Must be flexible, willing and able to prioritize Silver work schedule
  • Must be able to work in a fast paced, deadline driven environment
  • Must have professional appearance
  • Excellent attendance and punctuality required
  • Must be able to pass a Drug and Alcohol Screen, and FBI Fingerprint & Criminal History check
  • Must own and be able to maintain a current driver's license
  • Current U.S. Passport or equivalent with applicable Visas


Education and Experience:

  • At least 1 year customer service required
  • Aviation experience preferred

Physical Requirements:

  • Lifting/Pulling/Pushing: Must be able to lift up to 70 pounds repeatedly
  • Working Conditions: Normal working conditions absent extreme factors


Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer


Silver Airways also offers excellent benefits including travel benefits with our airline and more


*Silver Airways is an Equal Employment Opportunity employer committed to treating all team members in
a fair and equitable manner in all aspects of employment, including, but not limited to: recruitment, selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and performance management, and termination. Silver Airways prohibits discrimination, harassment, and retaliation that is based on race, color, religion, national origin, gender identity or expression, ancestry or genetic information, veteran status, pregnancy or childbirth-related medical conditions, age, disability or handicap, citizenship status, or any other category or characteristic protected by federal, state or local law. The expectation to treat all team members in manner that is inclusive and free of discrimination is universal. It applies to our leaders, managers, supervisors, team members, vendors, consultants and contractors. EOE/VETERANS/DISABLED


  • Customer Service Representative

    3 weeks ago

    Hollywood, United States Kat Stevenson - State Farm Agent Full time

    **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer...

  • Customer Service Manager

    3 weeks ago

    Hollywood, United States Raul Despian - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Raul Despian - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...

  • Customer Service Representative

    3 days ago

    Hollywood, United States Jimmy Peralta - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Customer Service Representative

    1 month ago

    Hollywood, United States Jimmy Peralta - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    4 weeks ago

    Hollywood, United States Franah Marino - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    1 month ago

    Hollywood, United States Raul Despian - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    4 weeks ago

    Hollywood, United States Raul Despian - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    1 month ago

    Hollywood, United States Kat Stevenson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Customer Service Manager

    1 month ago

    Hollywood, United States Raul Despian - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Raul Despian - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Customer Service Manager

    4 weeks ago

    Hollywood, United States Raul Despian - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Raul Despian - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Customer Service Representative

    2 weeks ago

    Hollywood, United States Blondell Taylor-Gibbs - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...

  • Customer Service Representative

    1 week ago

    Hollywood, California, United States Henry Abanonu - State Farm Agent Full time

    Benefits:- Flexible schedule- Paid time offPosition Overview:Looking for a part-time opportunity that offers rewarding work and competitive pay? Consider a role in a State Farm Agent's office.Responsibilities:- Establish customer relationships and provide necessary follow-ups.- Deliver prompt, accurate, and friendly customer service, including responding to...

  • Customer Service Agent

    1 month ago

    Hollywood, United States Bh Ip Networks Inc Full time

    Job DescriptionJob DescriptionWe are currently looking for customer service reps that are seeking a full time job.We have a call center located in Hollywood that provides a 24/7 answering service for different service industries nationwide across the US.Job Requirements:- Must speak fluent english (bilingual is a +)- Must be responsible and be able to arrive...

  • Customer Service Agent

    4 weeks ago

    Hollywood, United States Bh Ip Networks Inc Full time

    Job DescriptionJob DescriptionWe are currently looking for customer service reps that are seeking a full time job.We have a call center located in Hollywood that provides a 24/7 answering service for different service industries nationwide across the US.Job Requirements:- Must speak fluent english (bilingual is a +)- Must be responsible and be able to arrive...

  • Customer Service Representative

    4 weeks ago

    West Hollywood, United States Henry Abanonu - State Farm Agent Full time

    Benefits: Flexible schedule Paid time off Position OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service....

  • Customer Relations Representative

    3 days ago

    Hollywood, United States Jimmy Peralta - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jimmy Peralta - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance....

  • Customer Relations Representative

    4 weeks ago

    Hollywood, United States Franah Marino - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Relations Representative

    1 month ago

    Hollywood, United States Jimmy Peralta - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jimmy Peralta - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Customer Service Agent

    1 month ago

    Hollywood, United States Silver Airways, LLC Full time

    Job DescriptionJob DescriptionAre you ready to invest in your career with a quickly growing company? Silver Airways currently provides more routes within Florida and to the Bahamas than any other airline; having recently acquired Seaborne Airways, based in San Juan, PR, we need you to be the face of our company in the eyes of our valued customers. As a...

  • Insurance and Financial Services Position

    1 month ago

    Hollywood, United States Jimmy Peralta - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...