Experienced Pool Repair Technician

2 months ago

Rockwall, United States National Pool Partners Full time
Job DescriptionJob Description

National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:

  • Positive
  • Customer-centric with a passion for serving others and delivering results
  • Self-starter
  • Reliable and looking to grow in a fast-paced business

As a member of the team, you will enjoy:

  • Working for a dynamic company with a people-first culture
  • Medical benefits including company-paid dental
  • 401k with Company match
  • Tremendous opportunities for growth and development

At this time, we're actively looking for a Pool Repair Technician and a summary of the role can be found below. If this opportunity aligns with your background, skills and interests, we strongly encourage you to apply and / or share this ad with a member in your network who may be a great fit

**Knowledge of heaters and automation is a requirement for this position. **

**Must have a valid driver’s license, three years of verifiable driving history, and a clean driving record**

MINIMUM QUALIFICATIONS:

MUST HAVE 1+ years experience as a pool repair technician, a valid driver's license, and a clean driving record.

REQUIREMENTS:

Must have a high degree of mechanical aptitude and strong swimming pool operation systems knowledge. Familiarity with the different manufacturers/brands of equipment. Candidates should be self-motivated, able to work efficiently with little oversight, and willing to communicate and share knowledge and insight with customers tactfully and respectfully while presenting a professional image. You must be dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, and effective organizational skills.

KEY SUCCESS FACTORS:

As a Repair Technician, your primary responsibilities include, but are not limited to:

  • Promote Company values and customer care
  • Have an excellent working knowledge of pool chemistry and equipment functionality and the ability to explain it to the client.
  • Ability to troubleshoot repairs
  • Have a working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.
  • Complete daily records of work performed
  • Install and repair pumps, filters, heaters, and automation systems
  • Manage daily schedules with repair staff to ensure efficiency
  • Work with office staff to ensure a high degree of accuracy with regard to accounting and billing
  • Improve processes and come up with innovative ideas to help us grow to the next level
  • Explain needs to customers and get approval for any repairs needed
  • Perform all duties with a customer and safety-first mindset
  • Manage customer care issues and complaints
  • Professionally present yourself always
  • Have a great attitude

Benefits - We offer best-in-class benefits, including free employee dental insurance, paid vacation, and 401k. We are growing, so career development opportunities are available.

Compensation—This is an hourly non-exempt position paid weekly. Based on experience, the pay range is $23-$30 hourly. You will receive paid on-the-job training and all the tools to succeed. Starting pay will depend on experience.

If you want to be a part of something amazing, please apply

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Workforce Diversity is an essential part of our Company to ensure our commitment to quality and to the future. We encourage you to apply, whatever your race, gender, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Please let us know if you need accommodation to participate in the application process.

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