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Cafe Manager

2 months ago


Mobile, United States Avocet Hospitality Group Full time
Job DescriptionJob Description

WHAT WE HAVE TO OFFER:

LOCATION: 251 Government Street Mobile, AL 36602

SALARY: $40-45,000 per year with annual bonus opportunities

BENEFITS:

  • A culture that values passion, individuality, and fun

  • Opportunities for internal growth and development

  • Paid Time Off (PTO)

  • Paid holidays

  • Earned Wage Access through PayActiv- access to your earned wages before payday

  • Affordable medical, dental, & vision insurance plans

  • Company provided life insurance

  • Short & Long Term Disability and Accident and Critical Illness Insurance

  • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

  • Tuition Assistance

  • Referral program

  • Employee Assistance Program

  • Discounts at all Avocet-owned hotels & restaurants

POSITION SUMMARY
The Cafe Manager at The AdmiralHotel is to oversee and coordinate the operation, planning, organizing, training, and leadership necessary to achieve Guest Satisfaction, revenue and cost goals of the outlet.

MAIN DUTIES AND RESPONSIBILITIES

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

  • Operational Management: Oversee daily operations of Le Cafe, ensuring smooth and efficient service. Monitor inventory, manage orders, and maintain a high standard of cleanliness and organization.

  • Customer Service: Deliver an exceptional Guest experience by greeting guests, taking orders, and addressing any concerns promptly and professionally. Develop an ever-increasing roster of return Guests/regulars

  • Staff Supervision: Hire, train, mentor, and schedule baristas and support staff. Conduct regular performance reviews and provide constructive feedback.

  • Quality Control: Ensure all beverages and food items meet the hotel's quality standards. Implement and adhere to health and safety regulations.

  • Sales and Promotion: Develop and execute strategies to increase sales and enhance guest satisfaction. Create promotional offers and specials in alignment with seasonal trends and guest preferences.

  • Financial Management: Handle cash transactions, process payments, and manage the daily financial reporting. Monitor budgetary expenditures and strive to meet revenue targets

SUPERVISORY RESPONSIBILITIES

  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervise a team of support staff, providing guidance, support, and feedback.

  • Properly schedule staff according to the Café/Hotel needs

  • Responsible for accurate and timely submission of payroll items

  • Resolve staff conflicts and performance issues in a constructive manner.

JOB REQUIREMENTS

Education / Experience

  • High School Diploma or equivalent required

  • A minimum of 1 year food and beverage supervisory experience required.

Skills

  • Ability to multitask and adapt to different business paces throughout the day

  • Basic computer skills

  • Proven management and leadership skills

  • Excellent communication skills with guests, team members, and management

  • Proficiency in restaurant POS and Inventory management

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

  • Coffee shop equipment

  • Bakery equipment

  • Basic office administrative equipment (computer, keyboard, telephone, copier, fax, etc.)

  • Restaurant POS system

  • Food and beverage service equipment, including but not limited to: hand cart, food service tray, general food service equipment

  • Cleaning equipment, including but not limited to: broom, mop, mop bucket, cleaning chemicals

Physical and Mental Requirements

  • Ability to lift, carry, push, pull, or otherwise move up to 30 pounds and occasionally lift, carry, push, pull, or otherwise move up to 50 pounds

  • Position self in order to obtain necessary supplies and efficiently clean assigned areas

  • See clearly both near and far (to detect cleanliness and discrepancies)

  • Hear at a basic level and communicate with coworkers and guests

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

  • Ability to work well under high-stress conditions with changing variables

  • Ability to apply patience and understanding to all persons and situations

  • Ability to perform well under pressure to meet the needs of guests, team members and/or management

Work Environment

  • Ability to regularly work weekend shifts

  • The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.

  • Ability to work in temperatures of varying degrees

WHO WE ARE:

The Admiral: Illuminate Your Career in a World of Elegance

With a mission to dazzle and delight, we provide an environment that’s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you’re ready to be part of our illustrious story, learn more at theadmiralhotel.com.


EOE / DFWP