Receptionist

About Us - A national franchise organization founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises providing emergency services to repair and clean-up damage to residential, institutional, and commercial structures from fire, water, storm, mold, and other disasters. The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service. Our vision is “To provide extraordinary care while serving people in their time of need”. You are a good fit for our company if you are a driven self-starter who enjoys start-up style growth and energy.

The Job - Come work with a growing company Our Receptionist will be a member of our Production Coordinator Team and will be responsible for greeting customers, managing incoming calls and all job intake responsibilities.

In this role you will:

• Input new jobs into our job management and tracking software from phone calls and emails
• Greet and welcome customers
• Assist with office management
• Screen and direct all incoming calls and emails
• Record and relay messages
• Manage sub-contractor files
• Maintain employee and company certifications
• Sort and distribute mail
• Maintain office inventory and request restock when necessary
• Maintain a clean reception area

Please note, the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

Qualifications:

• 1-3 years receptionist or similar experience preferred
• High school diploma or equivalent required
• Ability to pass a drug and background screening
• Strong knowledge of office technology especially Microsoft 365
• Knowledge of file management, transcription, and other administrative procedures
• Strong critical thinking, problem solving and multitasking skills
• Strong verbal and written communication and organization skills
• Positive, can-do attitude
• Team player
• Detailed oriented
• Customer service oriented
• Strong time management skills
• Adaptability
• Professional attitude and demeanor
• Ability to systematize efficient work procedures
• Ability to analyze and prioritize
• Flexibility and willingness to perform duties as requested
• Good communication and interpersonal skills
• Bonus points for experience with industry specific platforms (DASH/RMS, Xactanalysis, Symbility)