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30A Escapes

3 months ago

Santa Rosa Beach, United States RC Hospitality Solutions and 30A Escapes LLC Full time
Job DescriptionJob Description

Come join our team 

Are you passionate and motivated about the Hospitality Industry? 

30A's Top Boutique Rental Management company specializes in providing our owners and high-end clientele with the best customer service possible. It's time for us to add another professional to the "Escapes Family."

Position Summary/Objective: 
As a Maintenance Admin/Dispatch, you will play a crucial role in ensuring the smooth operation of our maintenance services. You will be responsible for coordinating and dispatching maintenance requests, managing communication between guests, property managers, and maintenance staff, and ensuring timely resolution of issues.

Essential Functions: 

  • Enter billing information of completed work order on the computer. Assist department director with owner billing, work order entry, vehicle maintenance schedules, tracking and material purchases.
  • Receive and screen maintenance work orders, providing prompt courteous service.  Receive and process work orders.  Dispatch work orders to Maintenance Techs.
  • Assist with Inventory counts monthly.
  • Update all relevant  comments and requests pertaining to the check-in process, parts ordering and work completion, on a regular basis and communicate those changes to the necessary staff quickly and effectively.
  • Must be able to respond to guest requests and business volume quickly and efficiently.
  • Ability to pick up parts and deliver as needed.
  • Other duties may be assigned
Physical Demands:
  • Most work tasks are performed indoors.  Temperature is moderate and controlled by office environmental systems.
  • Must be able to communicate with other departments and staff members on a timely basis and provide clear and concise instructions of work order information.
  • Must have the ability to bend, squat and frequently lift 25 lbs. and occasionally lift up to 50 lbs. 
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers and other office equipment as needed. 
Education:
High school or equivalent education required. 
Experience:                 
Minimum one to two years previous office or administrative experience.  Must have previous experience with excel, google docs, inventory management systems, experience with Breezeway & TrackHS systems a plus.
Certificates and Licenses:
Valid Florida driver's license required
Work Hours:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs. In addition, attendance at all scheduled training sessions and meetings is required.

Benefits:

Competitive Wage starting at $20/hr

Paid leave after 90 days

Medical/Dental/Vision Insurance 

Other Insurance Options Available

Paid Holiday Pay after 90 days

Great Match - 401K Options


Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages and benefits including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests. 

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