Lead Treatment Support Specialist at Children's Charity

1 month ago

Windsor Mill, United States Board Of Child Care B W Full time
Job DescriptionJob DescriptionWhat is this job?

The Lead Treatment Support Specialist (LTSS) ensures the wellness of youth and families through supportive, direct oversight of adolescent-aged youth in a residential setting. The LTSS works as a vital member of the care team to act as a mentor, coach, and support treatment specialists on campus. In addition, the LTSS works closely with the Campus Supervisor role (who is essentially the campus's quarterback) to provide supportive services to youth across programs.

What is this company? Board of who?

The Board of Child Care is not a federal or state agency. It is an independent not-for-profit organization that is focused on serving children and their families. It has evolved and adapted from orphanages opened 140+ years ago to being a leader in providing high-quality behavioral health, educational, and residential services across the Mid-Atlantic.

Do I need any prior experience?

Required Education and Experience

  • Associates degree plus 3 years of working with youth in social service setting, ages 9-20

Or

  • High School Diploma plus 5 years of working with youth in a social service setting, ages 9-20

Preferred Education and Experience

  • Bachelor’s Degree from an accredited college or university.
  • Certification in Medication Administration through the State of Maryland within twelve months of employment.
What does the Lead Treatment Support Specialist do specifically?
  • Consistently implements each youth’s guidance plan and makes suggestions for improvement to the care team. Works with the treatment specialist to understand the use of guidance and how to use as a supportive tool.
  • Coaches and mentors treatment specialists to engage in supportive conversations with youth and their role as a positive, consistent support in the recovery from complex trauma. Encourages actions in a calm, respectful, and patient manner.
  • Utilizes and mentors treatment specialists to implement specialized training provided by BCC to prevent and support youth who are experiencing acting-out behavior. This training includes, but is not limited to: Therapeutic Crisis Intervention, National Trauma Stress Network modules, and Integrated Treatment concepts.
  • Encourages the establishment of a safe, secure, and calm milieu by supporting the treatment specialists in the completion of the unit routines and schedules, as well as unit systems for cleanliness, supplies, recreation, etc. Working with the care team, support the wellness of the youth through identifying and supporting the health, medical, educational, and other needs of the youth to create a trauma-sensitive milieu. The goal is to create an environment that avoids triggering their unregulated emotions whenever possible.
  • In order to assist the youth in regulating their emotions when they are unable, the lead treatment specialist must be self-aware and avoid getting caught up in the emotions of others. They teach the youth how to manage difficult situations and assist with developing interventions that include alternative pathways to a safety restraint.
  • Demonstrates understanding of how the residential program works with the other programs at BCC to support the orientation of youth and care team members. Able to demonstrate how the alignment of services supports treatment and how residential fits within the treatment services.
  • Provides support to the treatment specialists to teach and maintain an environment that supports the acquisition of life skills, including health, hygiene, money management, etc. Help support the treatment specialists in understanding that setting limits and offering a fair and reasonable consequence for unsafe behavior is central to establishing the treatment environment and avoid power struggles for non-safety issues.
  • Demonstrate effective communication and leadership that contribute to the ability to teach a mentor treatment specialists and support BCC central goal, “teamwork always.”
  • Ability to step into the role the campus supervisor role for brief periods of time when and when the campus supervisor is needed elsewhere on campus.
  • Communicates observations of strengths and areas of improvement with regard to interactions, implementation of systems and other programmatic information to Treatment Team Managers and Program Directors.
  • Demonstrates understanding and proficiency in proper documentation of serious incidents in a timely fashion, including but not limited to Serious Incident Reports for DHS and DJS, notification of incidents to parents, guardians, and placing agencies.
  • Demonstrates the ability to ensure the appropriate staff support for campus, while minimizing and/or eliminating overtime.
  • Provides safe transportation in agency vehicles for residents to keep scheduled appointments.
  • Provides mandatory on-call coverage.

Where is this job based? Is this an in-person position?

This is a full-time, in-person position. This role is based out of our Baltimore campus, located just off of the Liberty Road exit to I-695.

Days and hours of work are Wednesday to Friday 2:00pm-11:00pm and Saturday 10:00am to 11:00pm.

What does the benefits package look like?
  • Accrue vacation at the rate of 3 weeks per year, plus two floating holidays to use, plus nine paid holidays when BCC is closed.
  • Paid sick and bereavement leave
  • Up to 3% annual match to retirement contributions
  • Health insurance is available via CareFirst BlueCross BlueShield. Applicants are welcome to request our full benefit guide for further details.
Other Job Requirements
  • This position requires you to drive BCC vehicles. Must have a valid, active, driver's license with less than 7 points.
  • Must be at least 21 years old.
  • Background check and drug screen required
  • The job responsibilities posted here are intended to be a summary of key responsibilities. A full and more detailed job description will be provided during the interview process.


The Board of Child Care is an equal opportunity employer by choice committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.

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