Risk Management Coordinator

JOB TITLE:                             Risk Management Coordinator:

DEPARTMENT:                      Admin/HR

REPORTS TO:                        Director of Operations

EMPLOYMENT STATUS:     Full Time

FLSA STATUS:                       Non- Exempt

SALARY RANGE:                  $20.67-$28.85/hr. DOQ

OPENING DATE:                  4/17/2024

CLOSING DATE:                   Open until filled

Town of Monument:

The Town of Monument aspires to provide leadership that delivers municipal services responsibly, while working to inspire public confidence to achieve the vision of the future. The Town of Monument is focused on meeting the community’s needs with the utmost integrity, obligation of service, and responsibility by being held accountable and respecting the diversity and values of its constituents.

Position Summary: 

The role of the Risk Management Coordinator is an integral part of our Operations/Human Resources team. The individual will provide risk management support to the Town, be on our safety committee and provide their expertise in safety and risk management for projects and policies. They will aid in the investigation and record property and casualty incidents as well as workers compensation incidents. This individual will serve as an interactive resource bolstering safety and loss control initiatives for Town employees.

Benefits:

• Medical, Dental and Vision Insurance
• Healthcare Flexible Spending Account (FSA)
• Long Term Disability Insurance
• Life and AD&D
• Voluntary additional Accident Coverage
• Voluntary additional Hospitalization Coverage
• Voluntary Critical Illness Coverage
• Legal Shield/ID Shield benefit
• FMLA/Bereavement/Jury Duty Leave
• ADAA & PDA
• Compulsory enrollment in 401(a), employer 2:1 contribution
• Voluntary enrollment in 457(b) retirement program, employer 2:1 contribution
• Vacation and Sick leave.
• 14 observed holidays, 1 additional personal day
• Employee Assistance Program (EAP)
• Tuition Reimbursement for Career oriented courses
• Membership to Tri-Lakes YMCA

Essential Duties and Responsibilities:

The following duties are essential to the position and are important components to the smooth and efficient operation of the Division, Department, and Town. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The organization retains the right to modify or change the duties or essential functions of the job at any time.

• Serves as the primary point of contact for risk management related issues and questions.
• Collaborates with Human Resources, Safety committee and Town departments to manage claims and related risks.
• Recognizes and identifies potential risk situations within the Town and recommends action to be taken to eliminate or minimize that risk.
• Administers worker’s compensation program.
• Administers property and liability program.
  • The collection, analysis, and reports of all property, liability, auto and casualty claims and works with insurance provider to ensure timely resolution.
  • Assists with the handling of billing for any claims not submitted for reimbursement.
• Responsible for the investigation and management of all notices of claims filed, including public liability and personal injury claims.
• Develops and administers claims settlement for lower-level property/liability claims made against the Town, including setting reserves and making settlement accommodations.
• Lead and coordinate the Safety program and committee meetings to implement collaborative solutions addressing safety concerns.
• Works with insurance carrier in conducting safety and loss prevention audits of facilities, jobsites, and procedures; responsible for the review of audits.
• Serves as the Towns Americans with Disabilities Act Coordinator. Evaluates and addresses ADA concerns with the goal of equity, access and inclusivity in programs and facilities.
• Organizes and manages annual insurance renewal, providing updates related to budget impact to the Director of Operations.
• Aids with Human Resources functions as needed.
• Performs related work as required.

Knowledge, Skills, and Abilities:

The essential duties listed below are representative of the knowledge, skills, and/or abilities required. The below list is not designed to cover or contain a comprehensive listing of all knowledge, skills and abilities that are required.

Communication:

• Excellent communication, both verbal and written, to present complex issues clearly and effectively.
• Effective communication and collaboration, and team-building skills are necessary for success.

• Ability to establish and maintain effective working relationships with employees, town officials, developers, contractors, and the general public.

Organization

• Detail-oriented and well-organized.
• The ability to coordinate, organize, prioritize, and record many office support tasks demonstrating excellent organizational skills.

Time Management

• Takes initiative and is able to manage multiple projects at a time and adjust to shifts in priorities. Must be able to prioritize tasks in a timely manner.

Financial

• Knowledge of and the ability to perform basic financial, mathematics and accounting principles.
• Knowledge of budget control methods

Technology

• Intermediate to advanced knowledge of Microsoft Office 365 Suite including Word, Excel, PowerPoint, and Outlook.
• Ability to learn specific systems utilized by the Town.

Judgement/Decision Making

• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving skills.
• Demonstrates effective interpersonal skills, including listening, plus a high emotional intelligence and self-awareness.

Customer and Personal Service

• Knowledge of principles and processes for providing customers and personal services. This includes customer needs, meeting quality standards for service, and evaluation of customer service.

Ability to successfully pass a background check and drug screening.

Qualifications:

• Experience: A minimum of (2) two years of administrative support in risk management administering property & liability, workers compensation, or automobile insurance experience.
• Education and Training: Bachelor’s degree in business administration, human resources, or closely related field preferred, or minimum of (5) years’ experience in the field of risk management.
• Preferred Qualifications: Municipal government experience a plus, Risk Management certification a plus.
• Substitutions: education for experience, experience for education or both.
• Valid driver’s license

Physical Demands:

While work is being performed the employee is regularly required to sit, stand, use hands and fingers, handle or feel objects, tools, or controls; speak and hear. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. frequent hand/eye coordination to operate personal computer, office equipment and field equipment and machinery; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and the public. The job will require acute mental skills, memory for details and ideas, attention to detail, a lengthy attention span, and ability to focus on close work. A combination of sedentary and physical work requiring the ability to lift a maximum of 30 pounds on occasion.

Work Environment:

Work is primarily performed in an office setting with one primary location with the ability to travel to multiple Town owned locations safely if/as needed. This is an in-person position requiring regular attendance at the primary location. Working environment involves use of communication through computer and telephone and could involve frequent interruptions. Work may require attendance at evening and/or weekend meetings.

*The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.