SHM - Server - Restaurant
2 months ago
Islandia, United States
Suffolk Hospitality Management LLC
Full time
Job DescriptionJob DescriptionPayrate is $13.75 Hourly
Job Description:
The Food Server takes and fills orders from guest in the dining room, in a prompt, courteous and friendly manner.
Core Responsibilities:
- Service guests by taking drink and food orders, delivering food and beverage items to guest’s tables and pre-bussing tables in a timely fashion.
- Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines.
- Keep guests’ dining tables well maintained at all times; check back, refills, pre-bus etc.
- Perform all side work duties, which may include opening, on-going, and closing duties.
- Assists and works in concierge lounge or other F &B outlets as needed.
- Answer questions on menu selections.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day.
- Complete all duties in a timely, expeditious and professional manner.
- Communicate with supervisor and team members regarding shift activities, problems, and product concerns.
- Remain updated on current gaming facility and department promotions.
- Maintain sanitation, safety, security, and personnel policy standards at all times
- Follow security and surveillance protocol when necessary.
- Perform additional duties as assigned by supervisor or manager.
- Must be able to follow instructions and procedures.
- Must be able to respond in a positive manner to supervisory directions/guidance and be able to accept constructive criticisms in order to grow and learn new, updated information.
- Must be a team player. Participate in crossed training for other positions in front/ back of the house as directed by supervisor or management.
- Required to attend on-going training sessions and staff meeting.
- Know liquor law service to anyone under age 21 or to anyone who is intoxicated.
- Must Role Model Company guest service program.
- Other duties as assigned.
Qualifications/Requirements:
- High School diploma or equivalent preferred.
- Cash handling experience.
- New York State TIPS certified is a plus.
- Must be able to obtain a New York State Gaming License.
Other:
- Able to lift and carry up to thirty pounds occasionally.
- Good guest service and verbal skills.
- Weekends, Holidays and swing shift work may be required.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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