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Bilingual Receptionist Translator

2 months ago

Houston, United States Exceptional Pediatric Therapy, LLC Full time $18 - $22
Job DescriptionJob DescriptionBenefits:
  • Opportunity for advancement
  • Paid time off
  • Relocation bonus
  • Training & development

About Us:
Exceptional Pediatric Therapy, LLC is a thriving pediatric therapy practice dedicated to providing compassionate care and support to children and their families. Our team of specialists works together to create a welcoming environment for all. We are seeking a friendly, professional, and organized bilingual receptionist to join our team and help manage the daily operations of the front office.

Key Responsibilities:
- Greet patients, families, and visitors in a warm and welcoming manner.
- Answer and direct phone calls in a courteous and professional manner.
- Schedule appointments and manage the office calendar.
- Communicate effectively with patients and their families, ensuring they are informed and comfortable with their appointments and care plans.
- Assist with patient intake, including collecting and processing paperwork.
- Manage and update patient records in the electronic health system.
- Handle insurance verification and billing inquiries as needed.
- Maintain a clean and organized reception area.
- Coordinate with therapists and other office staff to ensure smooth office operations.
- Assist with any administrative tasks as needed.

Qualifications:
- High school diploma or equivalent required.
- Must be bilingual (English and Spanish preferred).
- Prior experience in a medical office or pediatric practice is a plus.
- Strong communication skills with the ability to handle sensitive situations with empathy.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office and comfortable learning new software systems.
- Ability to multitask in a fast-paced environment.
- A warm and friendly demeanor with a genuine interest in helping children and families.

How to Apply:
Please submit your resume and a brief cover letter to hr@eptpediatrics.com explaining why you would be a great fit for this role. We look forward to hearing from you

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