Benefits Services Manager

2 weeks ago

Honolulu, United States ProService Hawaii Full time
Job DescriptionJob Description

JOIN OUR PROHANA

Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.


BENEFITS SERVICES MANAGER

ProService is seeking a Benefits Services Manager to lead and develop a team of benefit specialists to maximize organizational value. In this role you will directly manage a team of 8+, and drive towards results through your passion for client experiences to champion accuracy, efficacy, and excellence in benefits administration.

As the Benefits Services Manager, your impact reaches far beyond leadership. You'll be the internal escalation point and resident benefits expert, guiding client presentations and internal teams with your expertise. You will forge inter-departmental cohesion and partner relationships to ensure seamless integration, upholding our quality standards.

Join a collaborative, high-impact team where your proven team management experience, benefits acumen, and leadership prowess propel you to make an indelible mark.


WHAT YOU'LL DO

  • Primarily manage and lead a team of 8+ direct reports, inspiring your team to strive for quality, efficiency, and service excellence
  • Create a culture of personal accountability for core team deliverables, driving team members to results and success
  • Elevate our client service to unprecedented levels by overseeing benefit procedures, managing annual enrollments, and playing a pivotal role in our department's continued success

WHAT YOU'LL BRING TO THE TEAM

  • Proven deep experience successfully managing and leading teams - balancing the push towards KPIs with coaching and developing team members as appropriate
  • Drive to personal and team success - don't settle for good, but strive for excellence, and have high individual standards
  • An understanding of employer-sponsored benefits and associated state and federal regulations; CEBS certification desired
  • A creative thinker with bias toward action
  • Strong analytical and problem-solving skills
  • Ability to effectively communicate with partners and team members at all levels
  • Experience with PEO/HRO firm preferred
  • Experience with HRP/PRISM preferred

WHY YOU'LL LOVE PROSERVICE

  • Our PROhana. Our employees and customers consistently express the best thing about ProService is our team. See for yourself and check out our Glassdoor reviews
  • A commitment to holistic well being. Generous employer contribution toward medical benefits, paid holidays
  • Professional Growth & Development. We offer opportunities for continuing education and make new opportunities available internally first
  • At ProService, We Learn & We Play for Keeps. We hold ourselves to the highest standard and strive towards excellence. However, we know (from experience) the road to excellence is paved with lessons learned and we give our PROhana the space to take on new challenges, to make mistakes and to learn from them

The base compensation for this position is $85,000 to $125,000 annualized depending on experience and qualifications.

We support a hybrid working environment, and this position is located in Hawaii-Kai, Honolulu, HI. Our normal business hours are 8am - 5pm HST. Remote opportunities available for candidates willing to work Hawaii Standard Time.

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