Internet Salesperson

At the heart of everything we do, our Internet salespeople keep our customers happy. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. Why work at Jimmy Britt? Our customers rated us #1 Chevrolet dealer in Georgia on DealerRater We believe in hiring great people, which means we INVEST in your future and genuinely care about our employees. You will work in a great team environment at a customer-centric General Motors dealership where your primary responsibility is handling the online inquiries from today’s researched consumers and assist them throughout their purchase. To do this, you will work with our excellent management team to deliver exemplary customer service. You will be trained to to handle clients before, during, and after their purchase, including how to best handle inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video.

We also offer a huge income potential and EXCELLENT COMP. PACKAGE (Several of our Internet salespeople currently make over 100k/year We have a long list of employee success stories and make it a point to promote from within.

WE OFFER:

• Paid training – ongoing both in-store and in-class when applicable – at our expense
• Great medical/health, dental, and vision Insurance packages
• Proven, unique team structure and process that creates great relationships with happy clients
• Matching contributions 401k
• Large volume of email leads/sales calls available to handle
• Unlimited Access to NADA Training Programs
• Excellent compensation with competitive bonus structure with high earning potential
• Many opportunities for promotion with 2 locations (going on more). We promote from within almost exclusively.
•  Industry leading technology, process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)

RESPONSIBILITIES:

• High lead volume store requires High Energy with customer-first empathy and common sense individuals able to handle inbound Internet, phone and sales opportunities
• Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process
• Ability to achieve success and customer service and sales goals with good closing percentages and high CSI
• Handle all incoming internet email leads, calls, and text
• Be available to respond to email inquiries in a professional, well-spoken manner
• Aid customers in the vehicle buying experience, using product knowledge and expertise
• Direct customers to product information resources, including those available online
• Check email frequently and respond to inquiries immediately
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understand the intricacies of an entirely online car buying experience
• Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)
• Competently utilize the CRM to manage your daily tasks (Training provided).
• Keep up with Training standards and OEM product standards

REQUIREMENTS:

• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to make a friend
• Use of social media and video technology a plus
• Process oriented

We are looking for technologically adept people who are looking to become LEADERS. You will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.