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Program Assistant

3 months ago

East Saint Louis, United States So IL Health Care Foundation Full time
Job DescriptionJob Description

TITLE: Program Assistant

DEPARTMENT: Community Programs

REPORTS TO: Program Manager

STATUS: Non-Exempt

HOURS: 40 hours per week

CLASSIFICATION: 5

VISION, MISSION & VALUES:

Every employee of SIHF Healthcare is expected to uphold our vision, mission and values. Our actions will reflect our values of compassion, diversity, integrity, excellence and teamwork creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of People achieving their highest quality of life through the fulfillment of our mission to Lead individuals and communities to their healthiest lifestyle by providing a coordinated network of health and supportive services.

CUSTOMER SERVICE COMPLIANCE STATEMENT:

Treat every person with dignity, respect and kindness by listening with your full attention, address questions/concerns immediately, and accept responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.


POSITION DESCRIPTON:


Responsible for assisting management team and program staff. Provides clerical support and administrative assistance to support effective implementation and coordination of programs and services.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


1. Greet office visitors and route incoming telephone calls to appropriate staff.


2. Miscellaneous clerical duties such as faxing, copying and sorting mail.


3. Typing and data entry.


4. Data Collection.


5. Prepare and submit required reports.


6. Arrange and participate in required meetings and conferences.


7. Maintain patient confidentiality.


8. Perform other duties as assigned.


KNOWLEDGE, SKILLS, ABILITIES:


1. Ability to prioritize and handle multiple tasks.


2. Ability to perform computer projects associated with Windows.


3. Ability to deal tactfully and courteously with staff, subordinates, patients and the general public.


4. Ability to make sound judgments and respond to unusual circumstances.


5. Must be neat and professional in appearance.



EDUCATION AND EXPERIENCE:


At least two (2) years clerical experienced preferred. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet and graphics.


COMPLIANCE STATEMENT:


Abide by the requirements of all applicable State and Federal laws.

MEDICAL HOME STATEMENT:


Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.

PHYSICAL DEMANDS:


Light physical activity performing non-strenuous daily activities of an administrative nature.