Leasing Agent

TFE Properties, LLC is recruiting a full-time leasing agent with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our residential communities located in Somerville, New Jersey.

The candidate must be well organized, self-motivated, and adaptable to changing situations. Candidate must possess ability to work as a team to reach occupancy and renewal goals. Must have good oral and written communication skills. Knowledge of Microsoft Excel and Word are required, Yardi knowledge a plus. Valid driver license required. Position requires weekends and flexibility with the 40-hour work week.

Duties and Responsibilities

Reports to: Property Manager

General Duties:

• Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.
• Qualifying, determining needs preferences, and provide features and benefits to prospective residents.
• Possess the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property.
• Follow all company and leasing guidelines in the sales process.
• Maintain a courteous and helpful attitude to residents, potential residents and vendors.
• Respond to resident requests in a prompt and courteous manner.
• Understand and work within the guidelines of all federal and state laws regarding Fair Housing and multi-family housing; OSHA, Workers’ Compensation, and Federal Wage and Hour Act.

• Answer incoming phone calls in a pleasant and courteous manner.
• Oversee guided tours of housing units and common areas.
• Understand company policies and procedures and convey them to current and potential residents.
• Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.
• Maintain accurate resident files and a well-organized workspace.
• Enter walk-in traffic, phone-call traffic, leases and related information into the Yardi system daily.
• Track and accurately record traffic sources for all phone calls and walk-in traffic.
• Qualify all potential residents by following qualification guidelines of our company.
• Process applications and forward to Property Manager for approval process within 24 hours.
• Assist new residents in the move-in process including but not limited to obtaining signature of all lease documents and move in inspection requirements.
• Inspect all move in units prior to scheduled move in to ensure there are no outstanding defects.
• Aid in resident retention programs through contribution and development of programs and resident functions.
• Market the community to local businesses, real estate companies and locators.
• Physically visit competitive properties on a monthly basis and report finding to the Property Manager and in the form of a Market Survey.