IT Help Desk II Champaign, IL

3 weeks ago

Champaign, United States Rosecrance Health Network Full time
Job DescriptionJob Description

Let’s change lives together.

Join a purpose-driven community of champions.

Position Purpose: Provide direct end user support in the central Illinois region to ensure proper computer operations so that end users can accomplish business tasks. Assist IT team with answering helpdesk call and other user maintenance tasks.

Qualifications/basic job requirements:

  • 2+ years of experience in desktop support or similar related area.
  • Strong customer service skills.
  • Excellent critical thinking and problem-solving skills.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • Demonstrated experience with business productivity applications.
  • Valid driver’s license.
  • Proficient oral and written communication skills.
  • Ability to maintain effective working relationships with management and other employees.
  • Ability to solve practical problems and deal with a variety of variables.
  • Provide technical support and guidance to users on-site, via email and helpdesk.

Additional Skills:

  • Able to work on time driven deadlines in a high-pressure environment.
  • Works under general supervision.
  • Creativity solution focus problem solving.
  • Uses good judgment and available information to resolve issues.
  • Able to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.
  • General experience with server operating systems and networking equipment.
  • General experience with Office 365 and other cloud services/applications.

Duties and responsibilities:

  1. Work hours prescribed by the IT Network Manager and deemed necessary for the responsibilities.
  2. Ensure responsible systems are maintained and secure.
  3. Manage end user accounts, permissions, and access rights.
  4. Maintain/update documentation for all responsible systems.
  5. Works with IT team in the development and use of proper procedures.
  6. Maintain equipment includes desktops, laptops, tablets, printers, etc.
  7. Provide basic support for network and teleconferencing equipment.
  8. Educate employees on the proper use of information technology resources.
  9. Monitor and maintain physical and virtual IT security.
  10. Monitor license compliance and report potential violations to supervisor.
  11. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program, Code of Ethics and HIPAA requlations.
  12. Delivered exceptional customer service consistently to every customer.
  13. Serve as a role model for other staff, patients, and customers.
  14. Demonstrate positive guest relations in representing Rosecrance.
  15. Assume other duties and/or responsibilities as assigned by management.

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan and certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us

Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

Health and Safety

Enjoy a safe and healthy work environment As a federally funded company, Rosecrance operates under multiple licenses and accreditation agencies, requiring strict adherence to their respective laws and policies concerning employee health and safety requirements. Compliance with the company's health policies is a condition of employment.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

  • Account Clerk Ii

    1 week ago

    Champaign, United States City of Champaign, IL Full time

    **Salary** - $24.48 - $29.81 Hourly**Location** - Champaign, IL**Job Type** - Full Time**Job Number** - ACCT CLRK II APRIL 2024**Department** - Public Works**Opening Date** - 04/19/2024**Closing Date** - 5/5/2024 11:59 PM Central**DESCRIPTION** **BENEFITS** **QUESTIONS** **Description**: **Responsibilities of Position** Our Account Clerk IIs are...

  • Pavement Maintenance Worker I/ii

    6 days ago

    Champaign, United States City of Champaign, IL Full time

    **Salary** - $27.50 - $35.19 Hourly**Location** - Champaign, IL**Job Type** - Full Time**Job Number** - PMW II JUNE 2024**Department** - Public Works**Opening Date** - 06/21/2024**Closing Date** - 7/7/2024 11:59 PM Central**DESCRIPTION** **BENEFITS** **QUESTIONS** **Description**: Are you looking for a career that gives you the opportunity to work...

  • Project Specialist Ii

    3 weeks ago

    Champaign, United States City of Champaign, IL Full time

    **Salary** - $30.06 Hourly**Location** - Champaign, IL**Job Type** - Temporary**Job Number** - PROJ SPEC II PLN APR 2024**Department** - Planning**Opening Date** - 04/10/2024**DESCRIPTION** **BENEFITS** **QUESTIONS** **Description**: This is a full-time, limited position from May 20 - October 20, 2024. The position is eligible for paid leave, including...

  • Ophthalmology Opening in Champaign, IL

    2 weeks ago

    Champaign, United States Summit Recruiting Group LLC Full time

    Vitreo-Retinal Ophthalmologist opening in Champaign, IL - Centrally located to Chicago, St. Louis, and Indianapolis Join our group of three General Ophthalmologists, one Vitreoretinal surgeon, one Medical Retina Specialist, one Cornea Specialist, one Pediatric Ophthalmologist, two Neuro Ophthalmologists, and five optometrists About the Job: - Busy,...

  • Front Desk Agent 3pm-11pm

    1 week ago

    Champaign, United States Fairfield Inn Champaign Full time

    Overview: **Duties**: - Greet and check-in guests in a friendly and professional manner - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with reservations, check-outs, and payment processing - Provide information about hotel services, amenities, and local attractions - Maintain a clean and organized front desk...

  • Bartender, Brothers Bar

    7 days ago

    Champaign, United States BROTHERS OF CHAMPAIGN, INC. Full time

    Description: **Brothers Bar & Grill, Champaign, IL, **has immediate openings for bartenders to join our team for our soon to be opened new location. All positions are part-time, with the potential for up to 30 hours per work week. Scheduling flexibility is available to work around class schedules and activities. This is a tipped position paid at a rate of...

  • Commercial Insurance Inspector-

    4 weeks ago

    Champaign, United States exl Full time

    Commercial Insurance Inspector- (Champaign, IL) Champaign, IL, USA Req #15440 Wednesday, May 29, 2024 The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our...

  • Commercial Insurance Inspector-

    3 weeks ago

    Champaign, United States exl Full time

    Commercial Insurance Inspector- (Champaign, IL) Champaign, IL, USA Req #15440 Wednesday, May 29, 2024 The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our...

  • Budtender

    2 days ago

    Champaign, United States The Dispensary Champaign, IL Full time

    The Dispensary in Champaign, Illinois is opening soon! The Dispensary is a licensed Illinois cannabis dispensary and has multiple locations in Illinois including Fulton and East Dubuque, IL. As we gear up for our grand opening in Champaign, IL, we’re excited to build a dynamic team of individuals that are passionate about cannabis and making a difference...

  • Cook - Champaign, IL

    3 weeks ago

    Champaign, United States Carriage Crossing Full time

    The primary purpose of this position is to prepare, serve, and handle food in accordance with federal and state regulations and community policies and procedures. Maintain clean and sanitized dining service areas and assist in the receiving, rotation, and storage of products. * Identify and report food and supplies needed for the following week's menus;...

  • C/A Psychiatrist

    1 week ago

    Champaign, United States MPLT Healthcare Full time

    C/A Psychiatrist Location: Champaign, IL MPLT Healthcare is looking for physicians who Understand the Urgency, Never Give Up, and Have the Courage to Excel in the forever changing medical industry! We have numerous opportunities for an experienced C/A Psychiatrist with highly competitive pay rates in Champaign, IL. Position Details: Board...

  • Merchandiser (Champaign)

    4 weeks ago

    Champaign, United States Skeff Distributing Company, Inc Full time

    Skeff Distributing Company, Inc. is now actively hiring Merchandisers for our Decatur, IL market and our Champaign, IL market. - Build and maintain Skeff Distributing product on displays - Organize, rotate, and stock shelves at each assigned account - Responsible for assisting in the daily upkeep of products in each assigned account - Follow proper procedure...

  • Travel Nurse RN

    2 days ago

    Champaign, United States Favorite Healthcare Staffing Full time

    At Favorite Healthcare Staffing, we aspire to learn what thrills you about being a healthcare professional. Our exceptional recruiters thrive on the challenge of discovering the perfect position for you. From day one, your dedicated recruiter has your back as you search for your next adventure. Apply today to join the Favorite Family! Favorite Healthcare...

  • Entry-level Firefighter

    3 weeks ago

    Champaign, United States City of Champaign, IL Full time

    **Salary** - $71,042.00 Annually**Location** - Champaign, IL**Job Type** - Full Time**Job Number** - ENTRY FIREFIGHT JUNE 2024**Department** - Fire**Opening Date** - 06/05/2024**Closing Date** - 9/13/2024 12:00 AM Central**DESCRIPTION** **BENEFITS** **Description**: **APPLICATIONS FOR THIS POSTING ARE BEING ACCEPTED FOR ENTRY-LEVEL FIREFIGHTER RECRUITMENT...

  • Newborn babysitter wanted in Champaign, IL.

    2 months ago

    Champaign, United States Wyndy.com, Inc. Part time

    Newborn babysitter wanted in Champaign, IL. Must have experience with newborns and possess CPR and First Aid certifications. Ability to work flexible hours and provide safe and nurturing environment for infants. Must be reliable, trustworthy, and able to follow parents' instructions. Strong communication skills and ability to multitask. References required.

  • Travel Nurse RN

    2 days ago

    Champaign, United States Favorite Healthcare Staffing Full time

    At Favorite Healthcare Staffing, we aspire to learn what thrills you about being a travel nurse. Our exceptional recruiters thrive on the challenge of discovering the perfect position for you. From day one, your dedicated recruiter has your back as you search for your next adventure. Apply today to join the Favorite Family! Favorite Healthcare Staffing is...

  • Front Desk Agent

    1 week ago

    Champaign, United States Fairfield Champaign Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Seeking assistance in Champaign, IL for a first grader.

    5 days ago

    Champaign, United States Wyndy.com, Inc. Full time

    Seeking assistance in Champaign, IL for a first grader. Job involves providing support and guidance to young students. Must assist with academics, promote social development, and ensure a safe and positive learning environment.

  • Psychiatry Opening in Champaign, IL

    1 week ago

    Champaign, United States Summit Recruiting Group LLC Full time

    Psychiatry Opening - Champaign, IL Adult, Outpatient Position Details - Full-time, permanent- Large, multidisciplinary Behavioral Health team with Adult and Child Psychiatrists, Psychologists, Therapists, Social Workers, Psychiatric Nurse Practitioners and Psychometricians- Adult Psychiatry call is 1:5 weekdays and 1:4 weekends; no ER call- Fully accredited...

  • Server, Brothers Bar

    4 weeks ago

    Champaign, United States Brothers Bar and Grill Full time

    Brothers Bar & Grill, Champaign, IL, has immediate openings for servers to join our team for our soon to be opened new location. All positions are part-time, with the potential for up to 30 hours per work week. Scheduling flexibility is available to Server, Grill, Restaurant