Automotive Service Advisor/Writer
1 week ago
We are looking for an automotive service Writer to manage and direct all service department activities of a retail store that sells tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service Writer, you will direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting with customers
- Following up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers, as well as promote shop service specials
- Oversee technicians inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
- Overall cleanliness and organization of the facility
- Other duties as assigned
- A minimum of 1 years of store or service Writer experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid drivers license
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