Customer Service Assistant

3 weeks ago

Warren, United States Warren-Trumbull County Public Library Full time
Job DescriptionJob DescriptionSalary: $13.33 hourly

The Warren-Trumbull County Public Library is seeking a passionate and community-oriented individual to join our team as a part-time Customer Service Assistant in the Community Engagement Department. This position plays a vital role in providing library services to children, teens, and other library users through outreach initiatives and pop-up library services.


ESSENTIAL DUTIES 

  • Presents early literacy-based storytimes for the Literacy Kit Outreach program to community child care centers and preschool programs. Assists in maintaining the Literacy Kit collection.
  • Assists with school visits as requested, including classroom visits and school assemblies.
  • Assists with adult and family-centered pop-up library programs.
  • Assists with presenting of large library/community programs, e.g. Candy Land Lane and Kindergarten Transition Fair.
  • Shares information about library services and programs to individuals and groups.
  • Assists with circulation duties related to outreach and pop-up library services, including registering borrowers and delivering materials to schools and other institutions.
  • Participates in Outreach and Community Engagement activities as assigned (e.g., resource fairs, farmers’ markets, parades, etc.).


QUALIFICATIONS/REQUIREMENTS

High school diploma required or equivalent. Some college course work desirable. Experience working with children and/or teens highly desirable. Knowledge and experience in using computers and various software programs to include the Internet. Valid driver’s license with an acceptable driving record is required.


Please refer to the Core Competencies for Library Staff on the library’s website, www.wtcpl.org. This position is part-time, scheduled for 24 hours/week. 


BENEFITS

  • Retirement Plan: OPERS- Mandatory 10% employee contribution, 14% employer contribution
  • 13 Paid Holidays
  • PTO Plan
  • Employee Assistance Program
  • Continuing education opportunities


Position will be open until filled.

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