Director of Human Resources

Summary/Objective:

As a CHJC employee, the Director of Human Resources is committed to creating opportunities to enhance lives one relationship at a time. Additionally, the Director of Human Resources focuses on and emphasizes the following values: safety and permanency for all service recipients; respect and compassion at the forefront of every interaction; integrity threaded through each decision; excellence as an expectation and standard, never to be lowered; and stewardship carried out for the benefit of our service recipients and community.

Ensuring legal compliance while implementing CHJC’s mission and talent strategy, the Director of Human Resources will plan, lead, direct, develop, and coordinate the policies, activities, and Human Resources Staff.

Key Responsibilities:

Under the leadership of the President & CEO, the Director of Human Resources must possess transparent, confidential communication, strong boundaries, and professionalism.

The Director of Human Resources will:

· Provide leadership and supervisory responsibilities for the Human Resources Department, including Staff Development and Training personnel, including but not limited to: recruiting, interviewing, hiring, and staff development; oversight of daily workflows; provision of timely and constructive performance evaluations; and as needed, in accordance with CHJC policies, coaching and progressive discipline.

· Maintains working knowledge of Human Resources and Agency Policies and Procedures.

· Represent the Human Resources Team in meetings. Communicate information back to the Human Resources Team.

· Serve as a liaison between the HR Team and the President & CEO/Executive Leadership Team. Responsible for tactfully sharing concerns and enforcing Agency Wide decisions.

· Responsible for Worker’s Compensation and Safety initiatives.

· Actively involved in insurance renewals, vetting, and implementation (Liability, Property, Casualty, Cyber, Professional, Vehicle, Medical, Vision, Dental, Worker’s Compensation, Umbrella, etc).

· Oversees the Retirement Plan and acts as Plan Administrator when necessary.

· Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.

· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.

· Work with the Corporate Compliance Department on agency situations and investigations as needed.

· Supports Management with regards to conflict resolution.

· Understands the organization’s goals and strategy related to staffing, recruitment, and retention; and collaborates with senior leadership.

· Supports the organization’s strategic goals and plan.

· Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys.

· Administers or oversees the administration of human resource programs including, but not limited to: compensation, benefits, unemployment and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

· Oversees the administration of Staff Development and Training.

· Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.

· Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system or talent management system. (As appropriate, serves as lead stakeholder in implementation of HR software and systems).

· Responsible for maintaining the agency’s diversity, equity, inclusion, and belonging (DEIB) initiatives.

· Performs other duties and trainings as requested or required.

Required skills/abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and negotiation skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Ability to adapt to the needs of the organization and employees.

· Ability to prioritize tasks and to delegate them when appropriate.

· Thorough knowledge of employment-related laws and regulations.

· Proficient with Microsoft Office Suite or related software.

· Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Special Requirements:

Work Environment: Office environment will require occasional travel to recruitment events, conferences and/or meetings. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments.

Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc.

Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work:

Full-time, traditional hours required along with occasionally some non-traditional hours. This position is required to work on-site and offsite.

Travel:

Travel is required throughout service area and all agency locations. (Jefferson, Lewis, Oswego, and St. Lawerence County).

Required Education and Experience:

Minimum requirements are a bachelor’s degree in Human Resources, Business Administration, or related field with five (5) years of management experience required. Master’s degree preferred. SHRM-CP or SHRM-SCP highly preferred.

Skills/Abilities/Knowledge:

Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned.

Additional Eligibility Qualifications:

Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A valid NYS driver’s license required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training and Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire.