Service Technician

Job DescriptionJob Description

Reel Power is hiring a Service Technician in Oklahoma City, OK.

Reel Power is a family of brands that offers solutions to help control and improve drilling, reeling and winding operations. Our innovative products keep operations running smoothly and on schedule, helping to improve efficiency, profitability and safety, while decreasing delays and downtime.

Service Technician- (Electrical, PLC/HMI, Hydraulic, Pneumatic & Mechanical) Tech Levels

• 3 or more years’ experience in maintenance, fabrication, equipment manufacturing and equipment repair.
• Basic Electrical motor controls experience.
• Ability to troubleshoot (Hydraulic, Electrical and Mechanical) issues.
• Excellent mechanical skills required.
• Estimated 60-75% travel time per year.
• Must provide own tools for infield work.
• Must have drivers License and have or be able to obtain a U.S. Passport.

Service Technician Job Purpose: Serves customers by troubleshooting issues, providing solutions and parts and installing, servicing systems in the field, and providing products and support.
Skills/Qualifications: Electronics, Electrical, Hydraulic, and Mechanical Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Communication
Service Technician Job Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed; such as taking service calls, look up parts, and entering parts and service sales orders, and refurbish equipment as needed and requested.

Reel Power International, is the parent company of these industry-leading brands: Reel Power Industrial and Reel Power Marine & Energy. Our product offerings are diverse, but the goal of every product is the same: To make operations more efficient, productive, profitable and safe. Reel Power is always looking for great people to help us innovate and grow. We offer competitive wages, challenge and growth opportunities, an attractive benefits package, and a good work environment to all employees.

If you are interested in learning more about a career with Reel Power as a Service Technician, apply today

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