Benefits Manager

3 weeks ago

Greensboro, United States Hoffman & Hoffman Inc Full time
Job DescriptionJob Description

Position Purpose:

The Benefits Manager will be responsible for the strategic planning, implementation and administration of all employee health and welfare plans ensuring compliance with regulations and providing guidance on all benefit options to employees. The Benefits Manager oversees all aspects of benefit programs, including health insurance, wellness initiatives, and other employee perks. As a member of the Human Resources Team, this individual will collaborate closely with employees, brokers, and insurance vendors in all aspects of our benefit plans including health, dental, vision, life/AD&D, voluntary life, and FSA’s. This individual will also manage and create a strategy for the Company’s Wellness plans and initiatives, in addition to handling worker’s compensation claims. The Benefits Manager will also lead the company’s benefits committee and work closely with senior leadership and management. This individual shall possess a comprehensive background in all aspects of Corporate and employee benefit programs and possess the thorough knowledge of related Federal and State laws and regulations. This individual is also responsible for managing one direct report.


Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.


Duties and Responsibilities:
  • Administer and manage all aspects of employee health & welfare benefits, including the Company’s wellness program.
  • Seek employee feedback and collaborate with the benefits committee to develop benefits strategies aligned with organizational goals and employee needs.
  • Manage and oversee the day-to-day administration of employee benefit programs.]
  • Manage and build a comprehensive strategy around all aspects of employee benefits including staying up to date on industry trends, regulations, and best practices related to benefits administration.
  • Develop and implement benefit policies and procedures that comply with legal requirements and align with the organization’s core values and goals.
  • Effectively communicate benefit offerings to employees, facilitate the enrollment process and address employee inquiries when necessary
  • Evaluate vendor performance and negotiate contracts, pricing, and service agreements for benefit providers.
  • Monitor vendor performance metrics and address any issues or concerns in a timely manner.
  • Conduct periodic vendor reviews to ensure alignment with organizational objectives and employee needs.
  • Lead the open enrollment processes, including coordinating communications, conducting educational sessions, and overseeing enrollment systems.
  • Manage and help facilitate all training around employee benefits including new employee orientation and wellness events.
  • Develop and implement communication strategies to educate employees about available benefits, enrollment processes, and program changes.
  • Work in coordination with the safety department in the handling all aspects of all worker’s compensation claims including communicating with workers compensation carrier and communication with the injured employee.
  • Manage leave policies, including effectively interpreting FMLA and ADA implications as they relate to leaves of absences/disabilities.Ensure compliance with federal and state laws, such as ERISA, HIPAA, ACA, and other regulatory requirements.
  • Collect, analyze, and interpret data related to benefit utilization, costs, and effectiveness.
  • Use data insights to identify opportunities for program improvements and cost-saving initiatives.
  • Manage the Hoffman Healthwise wellness program, including strategy, planning, implementing, initiatives, and events and communication.
  • Maintain and monitor vendor costs. Oversee preparation and processing of monthly vendor billing in an efficient and timely manner; assist in researching and resolving outstanding and/or disputed issues.
  • Participate in benefits benchmarking surveys and use data analysis to ensure the organization’s benefits remain competitive.

Education & Experience Requirements:
  • Bachelor’s degree in human resources, Business Administration, or related field required.
  • Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) certification is preferred.
  • Minimum five (5) years of human resources experience in benefits program administration.
  • Strong knowledge of employee benefits programs, regulations, and compliance requirements.
  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint, HRIS and benefits administration systems with a willingness to learn new software applications.
  • Experience working with ADP and PlanSource is a plus.
  • Ability to maintain confidentiality and appropriately manage sensitive information with tact and discretion.
  • Ability to provide prompt solutions, highly responsive and superior customer service to inquiries and requests.
  • Strong verbal and written communication and people skills.
  • Strong analytical and critical thinking skills.
  • Excellent organizational skills with an ability to manage multiple projects and priorities simultaneously.
  • High attention to detail and accuracy.

Physical Demands
  • Standing: Frequently
  • Walking: Frequently
  • Sitting: Frequently
  • Handling/Use of Fingers: Frequently
  • Bending: Frequently
  • Pushing/Pulling 12 lbs or less: Frequently
  • Lifting/Carrying 10 lbs or less: Frequently
  • Lifting/Carrying 11-20 lbs: Occasionally
  • Reaching Outward: Occasionally
  • Reaching Above Shoulder: Occasionally
  • Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman.


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