IT Intern

INFORMATION TECHNNOLOGY (IT) INTERNSHIP

MILITARY FRIENDLY & PREFERRED - HOH SPONSOR

Zermount Inc. is seeking a motivated Information Technology (IT) intern who is ready to provide their knowledge of IT practices and processes in a fast-paced, real-world environment, and provide support to the IT Team. The Intern will assist in supporting the IT team with the maintenance or hardware, software, and other systems. As well as troubleshooting issues with equipment like printers, computes, and servers. The intern could also run software updates and backups when requested. This will be a valuable experience for any student pursuing a career in the cybersecurity field.

Duties & Responsibilities

• Basic Cybersecurity knowledge: understanding of fundamental cybersecurity concepts, including confidentiality, integrity, and availability (CIA triad), common threats, and security best practices.
• Network Fundamentals: Familiarity with network protocols, architectures, and basic network security principles.
• Operating Systems: Proficiency in common operating systems such as Windows, Linux, or macOS, including basic system administration tasks.
• Security Tools: Exposure to cybersecurity tools and software such as antivirus, intrusion detection systems (IDS), and vulnerability scanners.
• Security Awareness: A strong understanding of social engineering tactics, phishing awareness, and the ability to recognize potential security risks.
• Basic Scripting and Programming: Familiarity with scripting languages (e.g., Python) and programming concepts, which can be valuable for automation and security tasks.
• Cybersecurity Frameworks: Knowledge of cybersecurity frameworks like NIST Cybersecurity Framework or CIS Controls and their application.
• Security Policies and Procedures: Understanding of cybersecurity policies, procedures, and compliance requirements relevant to the organization.
• Incident Response: Basic knowledge of incident response procedures and the ability to assist in handling security incidents.
• Security Awareness Training: Completion of basic cybersecurity awareness training programs.
• Support the IT team in maintaining hardware, software, and other systems
• Assist with troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Provide technical support in response to user requests for service
• Assist with troubleshooting IT issues, provide technical support, and help develop IT solutions
• Monitor antivirus software and updates and repair computers infected with spyware, adware, viruses, etc.
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management
• Develop and provide user training for basic hardware and software use
• Work on ad-hoc projects such as software development and implementation

Qualifications

• Pursuing a degree in Computer Science, Information Technology, Management of Information Systems or related field
• Minimum GPA of 3.0
• Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail
• Proficient with Microsoft Office Suite.
• Ability to maintain confidentiality and credibility.

Education

• Pursuing a Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Cybersecurity Courses: Completion of relevant coursework of certifications related to cybersecurity, such as CompTIA Security+, Certified Information Systems Security Professional (CISSP) Associate, or Certified Information Security Manager (CISM) Associate.
• GAP: A solid academic record, often with a minimum GPA requirement set by the employer or educational institution.
• Projects and Labs: Participation in cybersecurity projects, labs, or extracurricular activities that demonstrates practical skills and a passion for the field.
• Basic Certifications: Possession of entry-level certifications like CompTIA Security+ or Certified Information Systems Security Professional (CISSO) Associate can be a plus.
• Hands-On Experience: Experience gained through coursework, personal projects, or part-time work that involves cybersecurity tasks.
• Interest in Learning: A strong desire to learn, adapt, and stay updated with the evolving cybersecurity landscape.

Work Location

Zermount Corporate Headquarters in Arlington, Virginia.

Hours of Operation

• Business Hours: 8:00 am EST - 4:30 pm EST.

Benefits

Zermount offers a generous benefit package that includes:

• Medical, dental, and vision plans with significant employer contributions
• Employer paid basic group life insurance, short- and long-term disability plans
• 11 paid holidays
• 15+ days of PTO and more