Project Manager Comfort Advisor

3 months ago

Sarasota, United States Good Life Brands, LLC Full time
Job DescriptionJob DescriptionResidential HVAC Sales

Position Summary:


To assist in achievement of the companys strategic objective and annual goals through the delivery of exceptional service and support reflective of Good Life Brands (the Company) vision, mission, purpose, and values.

Responsibilities:


  • Create a positive customer experience.
  • Follow-up on sales leads and lists, both technicians, marked, and self-generated.
  • Educate new and existing customers on service offerings utilizing the Companys Sales System.
  • Recommend solutions and link customer objections to a total value solution and competitive advantage.
  • Demonstrates technical expertise and maintains high degree of credibility.
  • Perform the necessary evaluation of the clients home including the comfort survey, engineering analysis, and load calculation.
  • Effectively write and present proposals.
  • Address any resistance, negotiate value, and close the sale.
  • Complete all paperwork accurately and timely on all leads.
  • Prepare financing paperwork and collect payments.
  • Manage to performance metrics scorecards.
  • Must be accessible by phone at all times, other than scheduled vacations.
  • Participate in all company sponsored training classes.
  • Maintain a courteous demeanor with customers and associates at all times.
  • Maintain a professional image at all times by wearing company approved apparel.
  • Abide by all standards of performance and ethics.
  • Follow all safety policies and procedures.
  • Perform other duties as assigned.
Position Requirements:


  • Minimum of 3 years sales experience, preferably in the industry.
  • A high school Diploma or GED, Associates degree in related field preferred.
  • Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
  • Previous experience in service agreement sales and estimating.
  • Strong relationship building skills, customer focused and disciplined.
  • Strong negotiation and influencing skills.
  • Excellent verbal and written communication skills as well as excellent interpersonal skills.
  • Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook and Access.
  • Function in a team environment.
  • Valid drivers license and approved to drive by Companys insurance carrier.
Physical Requirements:


  • Office environment and local travel.
  • Climbing, lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.
  • Occasionally lift 5-10 pounds.
  • Able to work under stressful conditions either verbal and/or physical confrontations.
  • Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
  • Willing to work extended hours, nights, or weekend, if needed.
Position-Specific Standards:


  • Maintain confidentially on all private, sensitive, and proprietary business issues and concerns.
  • Willing to continue professional development through continued training.
  • Willing to work hours outside of normal work schedule, if needed.

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