Clinical Supervisor

Job Title: Clinical Supervisor

Base: Victory Bay

Direct Report: MH Program Manager

Job Purpose Summary:

Overview of Clinical Supervisor job functions which include clinical and administrative oversight of mental health clinicians at Victory Bay.

1. Direct supervision of Clinicians:
   • Facilitate and document individual and group Clinical Supervision for clinicians in mental health programs at Victory Bay
   • Leading weekly clinical meetings
   • Therapist coaching and training e.g., Performance reviews, corrective action, case conceptualization
   • Oversight and managing of clinician and group schedule
2. Direct Care to Clients:
   • 1-2 client caseload and 1-2 groups per week
   • On call crisis and program management
3. Administration:
   • On call responsibilities, approximately once per month
   • Onboarding/training of newly hired clinicians
   • Review and sign of on all MH documentation for the previous week by Monday at 5 pm
   • Clinician training and auditing
   • Incident Reporting
4. Leadership, Management and Accountability

• Lead team to complete tasks and goals.
• Maintain the mission and values of the company and leading team members to complete tasks that bring them close to the achievement of these goals.
• Enforcing quality standards and provide valuable feedback to team and upper management on potential improvements
• Resolving conflicts and complaints from employees and clients
• Analyzing information and processes and developing more effective to efficient processes and strategies
• Generating reports and presenting information to upper management and other parties as directed or monitor team performance and report on metrics
• Create a healthy and motivating work environment and atmosphere
• Effectively communicate with team regarding performance
• Discovery training needs and provide coaching
• Plan and organize team activities

Responsibilities include:

• Responsible and accountable for team’s success as measured by Key Performance Indicators.
• Leveraging KPI data and reporting weekly.
• Oversee and ensure completion of any required reports
• Provide individual and group supervision
• Caseload of 1-2 groups and facilitate 1-2 groups per week in IOP program
• Crisis Management for MH programs
• Respond to emails from staff within a 24-hour time frame
• Facilitate and participle in weekly meetings.
• Ensure all supervisees complete the required trainings as mandated by state regulations and Joint Commission Standards.
• Communicate and train clinicians on changes/updates to policy and procedure and ensure staff-wide compliance.
• Completion of monthly chart audits to ensure accuracy of clinical documentation.
• Completion of quarterly group audits for each clinician
• Ensure all required paperwork related to incident reporting is completed by staff
• Conduct timely performance evaluations according to regulations for all supervised staff
• Training and onboarding of new clinicians
• Manage all time off requests and administrative functions relating to supervising a team
• Ensuring coverage for staff when needed
• Other duties as assigned to meet client, staff and employer needs

Job Type: Full-time

Required education: Master's Degree and Full Licensure in state of practice, Supervisor credential at time of hire or within 1 year of offer acceptance

Required experience: 1+ years' experience at a supervisory level working in a Mental Health Treatment Facility or training in lieu of.

Job Specific Competencies:

• Clinical Supervision
• Leadership and Management Skills
• Clinical Charting
• Crisis Management and Suicide Intervention
• Training in an Evidence-Based Practice
• Familiarity with telehealth services and virtual, HIAA-compliant meeting platforms

Core Competencies

• Proper English and grammar, usage, and spelling
• Software application related to the field
• Familiarity with Electronic Health Record systems
• Basic computer knowledge including outlook, excel and EHR systems.
• Professional phone and customer service demeanor including email etiquette
• Knowledge of HIPPA, state regulatory body and Joint Commission regulations

Core Values:

Demonstrate company core values through “Taking Accountability, Live in the Solution, Be Professional and Create Meaningful Connections”.

Physical requirements:

• Must be able to lift 20-50 lbs.
• Occasional to frequent walking, sitting, standing, driving
• Close eye work (computers, typing, reading, writing)

Environmental Factors:

• Communicable diseases
• Hot/cold temperatures
• Environmental conditions may vary

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Employee Signature: ___________________________

Date: ______________________