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Assistant Retail Branch Manager

2 months ago

Hot Springs, United States The Citizens Bank Full time
Job DescriptionJob Description

Exciting opportunity to join The Citizens Bank as an Assistant Retail Branch Manager at our Malvern Avenue location in Hot Springs As an essential member of the team, you will utilize your leadership skills to drive team success and deliver exceptional customer service.

If you thrive in a dynamic and customer-centric environment, we invite you to apply for this onsite position and be a part of our dedicated team at The Citizens Bank in Hot Springs, AR. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Join us in shaping the future of banking and providing unparalleled service to our customers

The Citizens Bank: Our Mission

Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.

What does An Assistant Retail Branch Manager do?

As the Assistant Branch Manager at The Citizens Bank, you will play a crucial role in supporting the Branch Manager in ensuring the operational efficiency, compliance, and sales performance of the branch. Your expertise in bank products and specialty business lines will be instrumental in assisting customers, being a critical resource for the retail team, and growing business in the Batesville community.

What you need to be successful

To excel as the Assistant Branch Manager at The Citizens Bank, candidates should possess certain skills and qualifications. Customer service is at the heart of everything we do at Citizens Bank, so a customer centric mindset is key. Previous banking experience is crucial to navigate financial operations and provide informed guidance to customers. Leadership experience is necessary to effectively help drive performance towards excellence.

Proficiency in cash handling is essential to ensure accuracy and security in all transactions. Familiarity with various software and tools used in banking operations will be advantageous in streamlining processes and enhancing customer service. Successful candidates will demonstrate a combination of these skills to thrive in this dynamic and customer-focused role.

Knowledge and skills required for the position are:

  • Previous banking experience
  • Customer service experience
  • Leadership experience
  • Cash handling
Apply now