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General Manager

3 months ago

Seattle, United States Kona Grill - Lake Union Full time
Job DescriptionJob Description

People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

Kona Grill is owned and operated by The ONE Group and currently operating in dozens of locations nationwide. We pride ourselves on our innovative menu, award-winning happy hour, and modern upscale design showcasing an open kitchen, sushi bar, and full-service bar.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path with our limitless growth and opportunities

This position comes with an experience based salary starting at $80k

  • 25% of base salary in bonus opportunities
  • 24k annually in monthly kicker bonus opportunities 
  • Comprehensive benefits
  • 401k
  • Employee Assistance Program
  • Limitless growth opportunities

Duties and Responsibilities (but not limited to):

Operations Management

  • Manage, lead and mentor Managers and Staff
  • Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service
  • Maintain overall vision – Business and marketing objectives
  • Develop risk management and mitigation strategies
  • Represent TOG in investigating, answering, and settling grievances
  • Maintain all corporate mandates
  • Update and track daily reports

Staffing and Team Development

  • Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
  • Interview, screen, and recruit job applicants
  • Coach, train and develop management and hourly staff
  • Responsible for Team performance – morale, productivity - Rally the troops
  • Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines

Fiscal Responsibility

  • Monitor activities and expenses
  • Set and monitor sales forecasts and profitability reports
  • Keep Director of Operations informed of sales and key issues
  • Increasing sales through marketing, networking, and incentives for staff to raise guest check average.
  • Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews monthly profit and loss statement and acts on all variances.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS

  • Minimum 5 years professional hospitality experience; ideally of projects exceeding $10 million
  • Food and Safety training (OSHA preferred)
  • Excellent management, delegation, and presentation skills
  • Strong influence, interpersonal, verbal, and written communication, problem solving and creative solution generation skills
  • General business acumen
  • Expert knowledge of all Restaurant computer systems (e.g., OpenTable, HotSchedules, and Aloha)
  • Finds problem areas, develops solutions, and gets the job done

The company offer the following Insurance benefits to all Managers (waiting period applies)

  • Medical
  • Dental
  • Vision
  • Group Life and Disability
  • Group Accident Insurance
  • Group Hospital Indemnity Insurance
  • Group Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • Dependent Care Benefit
  • Employee Dining Discounts and/or complementary meals onsite
  • Traditional and Roth 401K Plan
  • Commuter Benefits
  • Annual bonus of up to 25% of salary based on the company’s bonus plan.
  • Paid sick/personal leave up to 5 days per year
  • Paid vacation starting at 2 weeks per year

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