Fraud Specialist - Kensington, MD (Hybrid Flexibility)

Signal Financial is a progressive and growing Credit Union with nearly 24,000 members and more than $425+ million in assets. We are committed to building a new way of banking for our current and future members in the Washington Metro area. Our goal is to be a progressive multi-billion-dollar financial institution by re-inventing the way we operate, particularly when it comes to enhancing the membership experience. We aim to do this by being innovative, creative and nimble in offering distinctive products and services.

We are currently seeking a Fraud Specialist to join our team in our Kensington, MD office. This position will be responsible for ensuring the credit union is up to date on all fraud trends as well as keeping up with changing regulations and laws that impact our members and our credit union. They will work with various departments and credit union management to coordinate the implementation of new laws and regulations as needed, as well as assisting with updating policies and procedures as needed.

Position Responsibilities

• Assist in reviewing reports and account history for possible fraud and suspicious activity
• Assist with keeping the credit union up to date with the Bank Secrecy Act and Anti-Money laundering programs.
• Conduct time sensitive investigations of external and internal fraud against the credit union or its members, including but not limited to check fraud, online fraud, forgery, identity theft
• Maintain proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, and OFAC.
• Support the credit union staff regarding staying current with fraud trends and BSA knowledge
• Work to identify trends, unusual activity, and Submit Suspicious Activity Reports (SAR) for BSA-AML-related activities.
• Refine and develop where necessary a risk-based customer due diligence program
• Stay well-informed of current and upcoming compliance and regulatory issues that may impact the credit union policies and procedures. Recommend policy and procedure changes as needed.
• Assist with preparing and providing relevant information and documents for audits as needed

Position Requirements

• Two to five years of similar or related Credit Union experience in the credit card, check and/or fraud investigative work environment.
• Working knowledge of Verafin, Financial Crime Management Solution preferred
• A minimum of a two-year college degree or; completion of a specialized course of study resulting in a forensic or investigative certification; or the completion of a specialized and extensive in‑house training or apprenticeship program.
• Demonstrated knowledge of retail banking transactional workflow.
• Ability to analyze data and recommend appropriate changes and solutions
• Ability to evaluate and communicate risk
• Ability to use diplomacy to affect change and create buy in
• Extensive knowledge of consumer regulations and the BSA
• Strong organizational skills, Strong attention to detail
• Strong verbal and written communication skills to include trust, discretion and confidentially
• Working knowledge of Microsoft office and credit union core systems, Symitar preferred

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.

We are proud to be an EEO/AA/Minorities/Females/Disabled/Veterans employer