Program Manager for Supported Living Services

5 days ago

Chico, United States Mains'l Full time
Job DescriptionJob DescriptionDo you want to make a difference at work? Join the Mains’l crew on our journey to change the world and make it a better place, one person at a time. We are looking for leaders who want to work in “the business of hopes and dreams”.

We have been honored with the 2024 Top Workplaces USA Award, the Top Workplaces Regional Award, and the Top Workplaces Culture Excellence Award for Innovation, Work-Life Flexibility, and Purpose & Values.​​

We’re hiring a Supported Living Services (SLS) Program Manager. An opportunity to make a difference in someone’s life, they are responsible for listening for what is most important in someone’s life and guiding the team for those common goals. It takes creativity, organization and a willingness to see the world through others’ lens. They will be responsible for training, coaching, and mentoring our crew by creating relationships with each team member and giving them opportunities to develop throughout their tenure. The manager directly manages and leads two 24-hour residential homes supporting up to about 5 supported adults. The SLS Manager will use person-centered practices while following Mains’l Mission, Vision, and Values.

What does a SLS Program Manager do?

As a Program Manager, you will lead a team of Direct Support Professionals (DSPs) to support people with their day-to-day activities in their homes, communities, and in their relationships.  The Program Manager makes a positive difference in the lives of others as they partner with their teams, stakeholders, and people they support to reach their goals. 

A manager in the SLS department must be flexible and able to prioritize and meet the demands of changes that may occur.

Program managers work in a team environment that are focused on synergy and relationships with one another. 

Pay rate: $21.00 per hour ($22.00 after 6 months and completion of new hire training).
This position is full-time 40 hours a week (work phone on from 8 am – 6 pm).

On-call for one week, every 3 - 5 weeks on a scheduled rotation between the hours of 6 pm and 8 am. This includes all homes in the region.

What does on-call look like in Residential Services?

On-call is in place for any emergency, employee calls out, submitting therap reports, or any other situation a staff may need to contact management. Because we support individuals who require 24-hour service, our staff should be supported 24 hours as well. The on-call schedule lasts one week (7 days), beginning on Friday at 6 PM and ending the following Friday at 8 AM.

We do offer services in Oroville in addition to Chico, therefore being able to support both towns is required.

Although the manager on-call is responsible for their week assigned, they receive support during the week from their coworkers and supervisor.  

Job responsibilities:
  • Directly manage a caseload of services in two 24-hour residential homes.
  • Role model extraordinary service delivery and decision-making guided by vision, mission, values, and best practices.
  • Support people using services to live lives that are meaningful to them.
  • Implementing strategic plans, completing work plans and action steps
  • Provide leadership, coaching, and mentoring to the Support Coordinators (SC) and Direct Support Professionals (DSP) in departments managed.
  • Prepare, share, and store annual paperwork as required by licensing rules and regulations, or other applicable laws, and timelines, and store according to Mains’l practices.
  • Provide onsite training and support during day-to-day operations.
  • Respond and act in crises when staff needs support.
  • Provide on-call support in accordance with the agreed schedule to all houses in the region.
  • Collaborate with other managers, supervisors, admin, and HR.
  • Communicate with stakeholders including family members, conservators, and Support Coordinators at FNRC.
  • Complete attendance records for billing, approve timecards and maintain house schedules.
The selected candidate will possess:
  • Organizational skills to manage rapidly changing schedules with crew members.
  • Critical thinking and quick problem-solving skills.
  • Ability to prioritize what is most important while multitasking.
  • Enthusiastic in coaching new skills to staff with limited experience.
  • Excellent communication skills including both oral and written (report writing).
  • Experience working with people with disabilities.
  • Ability to work independently with limited instruction.
Pre-employment requirements:
  • Previous caregiving experience (3+ years) is required.
  • Previous managerial experience in the services field is required.
  • Ability to pass a background check through the Department of Justice (DOJ) and FBI check if applicable. 
  • Valid Drivers’ license required.
  • Safe and reliable transportation with a valid driver’s license and auto insurance.
  • Ability to pass a driving record check, if applicable.  
  • TB (Tuberculosis) Skin Test

Benefits:
Mains’l offers full benefits to Full-time staff including paid time off, paid sick time, paid holidays, health, dental, life and vision insurance, 401k, paid funeral leave, parental leave, 2 weeks of paid jury leave, and education assistance (tuition reimbursement).

Pay Scale: 
Starting rate: $21.00 per hour ($22.00 after 6 months and completion of new hire training).
Maximum Pay Rate: $25.00 per hour based on years of experience at Mains'l.

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.
 

 

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