Program Coordinator

4 weeks ago

Santa Cruz, United States Ecology Action Full time
Job DescriptionJob Description

SUMMARY OF POSITION

This position, reporting to the Program Manager of our EV-P Team, will focus on community outreach for high impact, equity focused Electric Vehicle adoption projects and programs on the Central Coast of California and beyond. The Electric Vehicle Promotion (EV-P) team conducts regular outreach at public events, in multi-family housing (MFH) settings, and through online channels. The EV-P team also offers EV purchasing assistance to priority community members to encourage EV adoption and access to financial incentives.


RESPONSIBILITIES

  • Provide personalized assistance for community members enrolled in the EV Purchase Guidance Program. Use HubSpot and other software tools to track participant status in the car buying process as well as applications for rebates and incentives.
  • Coordinate, prepare for and staff public events to educate community members on the benefits of EV ownership, incentives for EVs and charging, and how to enroll in the EV Purchase Guidance Program.
  • Participate in canvassing and other outreach programs to residents of MFH properties where charger installations are planned or completed.
  • Participate in outreach to property managers and decision-makers of MFH sites to solicit participation in charger installation programs.
  • Network with and conduct outreach to partner organizations, auto dealerships, employers and other groups to promote EV adoption and program participation.
  • Work with and support program volunteers to maximize impact and reach.
  • Support EV Purchase Guidance program participants in staying connected through communication tools, discussion groups, and event volunteerism.
  • Track and report program data accurately and in a timely manner.
  • Provide input in team settings on program evaluation, design and implementation.
  • Participate in internal and regional team meetings and project planning.

QUALIFICATIONS

  • Outreach experience in priority communities, i.e. census designated Low Income and Disadvantaged Communities.
  • Commitment to climate action and environmental justice principles.
  • Capacity to thrive in a team environment while also being a self-starter.
  • Confidence and willingness to initiate communications with others.
  • Strong communication and organizational skills.
  • Public outreach skills; professional demeanor dealing with the public, partner organizations, local leaders, and other stakeholders
  • Non-profit or other relevant community-based program coordination experience.
  • Project management skills, with the ability to prioritize between multiple responsibilities and meet deadlines.
  • Familiarity with detailed data and tracking systems.
  • Proficient in MS office products, including Word, Excel, PowerPoint, and Outlook.


DESIRED QUALIFICATIONS

  • Experience enrolling others into taking action through sales, community outreach or customer service.
  • Familiarity with electric vehicles, charging options, the EV marketplace, and relevant financial incentives in California.
  • Experience volunteering or working with volunteers in community outreach settings.
  • Client Relationship Management (CRM) software tools and reporting.
  • Experience living or working in underserved communities in California, preferably in the Central Coast.
  • Bilingual in Spanish/English


WORK ENVIRONMENT

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear, and use a computer keyboard and monitor.

The environment is a mixture of an office setting and working out in the field (at multi-family housing properties and community events). Required travel will include frequent events in the Monterey Bay Region and occasional further travel in the Bay Area, Central Coast or Central Valley and potential future travel throughout California.  

Preparation for events involves multiple trips to the storage unit in the basement to load and unload supplies into the agency vehicle. The employee must be able to lift and move up to 50 pounds regularly.  

 

MORE ABOUT US

At Ecology Action we are committed to diversity in our workforce and are proud to be an equal opportunity employer. People of color, women, persons with disabilities, veterans, and LGBTQI+ persons are highly encouraged to apply. Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship. 

Ecology Action is an award-winning non-profit consultancy that provides innovative solutions to the energy, water, and transportation challenges of cities, governments, and utilities across California. We have five decades of experience helping people make simple yet profound changes that have big environmental impact.  We believe that when individuals and businesses make simple changes in their behavior they drive large scale changes that benefit people and the planet.  This translates into reduced carbon emissions, stronger businesses, healthier communities, and a sustainable future for all.  Together, we help people, businesses and communities act now. 

Ecology Action believes that each employee makes a significant contribution to our success and should not be limited by the assigned responsibilities. This position description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer his/her services wherever and whenever necessary to ensure the success of our endeavors. 

Ecology Action does not offer a company paid relocation program. 



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