Field Service Rep Dispatcher

2 months ago


Athens, United States Physicians Toxicology Laboratory LLC Full time
Job DescriptionJob Description

Field Service Rep Dispatcher (Onsite)

Are you an organized and efficient professional with a talent for logistics and scheduling? Do you excel in coordinating and managing field personnel to meet the needs of various clients? If so, we want you to join our dynamic team

About Us:
At Physicians Toxicology, we are dedicated to supporting doctors’ offices and clinics across multiple states with our top-tier field services. Our mission is to ensure timely and efficient delivery of supplies and medical holds, providing exceptional service to our clients.

Key Responsibilities:
• Coordinate and dispatch field service representatives (FSRs) to doctors’ offices and clinics across multiple states.
• Collaborate with FSR Managers to build out efficient routes and schedules for field personnel.
• Respond promptly to client requests and ensure all clinics receive the necessary supplies and services.
• Monitor and adjust schedules as needed to address urgent needs and optimize service delivery.
• Maintain detailed records of service requests, dispatch activities, and route plans.

What We’re Looking For:
• Proven experience in dispatching, logistics, or a similar role.
• Excellent organizational and multitasking skills.
• Strong communication abilities to effectively liaise with field personnel and clients.
• Ability to work under pressure and adapt to changing priorities.
• Familiarity with geographic areas and routing software is a plus.
• A self-starter with the ability to help us grow the role and position as we are reorganizing the company and structure of its operations.

Why Join Us?
• Be part of a dedicated team committed to supporting healthcare providers.
• Work in a collaborative and fast-paced environment.
• Opportunity to make a significant impact on our service delivery and client satisfaction.
• This is a new role with room for growth and the opportunity to shape its future as we reorganize our company’s operations.



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