CNA - Transportation/Support Scheduler

Job DescriptionJob DescriptionJob Description
Position Title: Transportation Certified Nursing Assistant (CNA); Support Scheduler
FLSA STATUS:         Non-Exempt
REPORTS TO:         Director of Nursing and Transportation Coordinator 
SUPERVISES:           N/A
DEPARTMENT:      Nursing
COMPANY:              OMHC/The Overlook – Charlton Campus

Health Center - Transportation Certified Nursing Assistant (CNA)  M-F 8-4 (Full-Time, Charlton Mass) 

POSITION SUMMARY:
The Transportation Certified Nursing Assistant promotes quality of life and a home environment by knowing the residents and from the framework of that knowing providing assistance with activities of daily living, and other direct care to residents as outlined in the interdisciplinary care plan, guided by the facility policies and under the direction of a licensed nurse.  POSITION DUTIES/ESSENTIAL FUNCTIONS:

• Assist Health Center residents to and from appointments at the direction of the Transportation Coordinator
• Participate on Nursing units when not transporting Residents
• Recognize the autonomy and dignity of all residents.
• Communicate a sense of caring, concern, and dignity for residents.
• Understand how to place decision-making in the hands of the residents whenever possible and appropriate.
• Make prompt and accurate judgments with regard to resident care and emergencies.
• Work and communicate effectively as part of the unit team.
• Serves on facility committees and work teams as assigned.
• Participates in interdisciplinary care plan meetings.
• Maintain all aspects of confidentiality regarding the residents and the facility.
• Know and follow facility policies and procedures.
• Use resources with consideration to cost.
• Assist Staff with Resident Care, such as bathing, combing hair, brushing teeth, shaving,  dressing, ambulation, and toileting and laundry as needed. 14. Records and documents care provided to the resident 
• Obtain routine lab samples.
• Help residents with equipment for their treatment and care
• Help residents to move, transfer from bed to chair, or transport them within the building or on the grounds.
• Follow all infection control policies.
• Observe the resident and surroundings and remove any potential hazards which could cause accidents.
• Report to the nurse in charge all information and observations about the residents in their care
• Assist as a backup scheduler for the nursing department
• Actively engage Team Members on the nursing units, by phone and through digital means (such as the scheduling program) for the purpose of filing staffing vacancies.
• Work together with nursing leadership to ensure compliance with the approved schedule and budget.
• Coordinate with temporary staffing agencies to fill otherwise vacant scheduling needs within budget approval levels.  Maintain files and include temporary staff within the necessary databases for business purposes.
• Updates and maintains the digital scheduling software with scheduling requirements and assigned staff.
• May assist with other scheduling as needed.

 POSITION REQUIREMENTS:

• Must possess a current Certified Nursing Assistant in accordance with the Massachusetts State regulations - required

• Good judgment and decision making.
• Communication skills including the ability to communicate with residents, families and team members.
• Reliability including reporting to work as scheduled and on time, and completing assignments according to facility policy.
• Patience, tact, and a willingness to take direction and to work as a team member

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:Primary work will be performed indoors in an office setting, may be exposed to the elements (heat, cold, rain, snow); walking and standing frequently; occasional lifting of up to 35 pounds.COMMUNITY OVERVIEW:The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.
 THE OVERLOOK WAY:All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

• Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
• Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
• Compassion: understanding and empathy for others
• Creativity/Innovation: thinking wildly, planning accordingly
• Grace: putting people at ease, without compromising performance or outcomes
• In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes 

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

1. Solid Track Record of Promoting
2. Team Members from within
3. Plenty of Free Parking
4. Free Daily Lunch on
5. Campus
6. Vacation, Sick, Holiday Time + Floating Holidays
7. Travel Reimbursement
8. Professional Development
9. Flexible Spending and Health Reimbursement Accounts
10. Employee Assistance Programs
11. Tuition Reimbursement
12. Short + Long Term Disability, Life Insurance
13. Medical, Dental, and Vision Insurance
14. Access to Fitness Center, Pool, and Onsite Massages

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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