General Manager

2 weeks ago


New Rochelle, United States Goldfish Swim School - New Rochelle Full time
Job DescriptionJob DescriptionSmile. Its a small action that makes a big difference


We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN We
desire to maintain a get it mentality, a want it attitude, and the capacity to learn and grow professionally and personally. That
is why we smile

Goldfish Swim School Core Values:
We go above and beyond with every detail to create a GOLDEN EXPERIENCE
We believe in nurturing a culture that provides WOW CUSTOMER SERVICE.
We do the right things, make the right decisions, and treat people with INTEGRITY, COMPASSION, and TRUST.
We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
We make a big deal about lifes accomplishments by remembering to CELEBRATE

Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with
kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will
make you smile too

Check out more about this role and learn about how you can build and develop your career:


Role: General Manager
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash
management, customer service, retail and vending department, private party operations and workplace employee activities.

Primary Responsibilities:
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
Manages the schools staff to ensure high productivity, excellent performance and positive employee satisfaction to ensure
satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students.
Schedules staff and manages payroll
Works with staff on class scheduling, student progress, customer service, and employee performance & training.
Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
Maintains current certifications and stays up-to-date professionally on the aquatics and management field
Advances through cross-training in multiple roles and substitutes when necessary
Acts as a GSS ambassador to provide a Golden Experience to our students, families, and team members.
Job Qualifications and Skills
Ability to work with children
Prior related leadership and teaching experience is preferred (supervisory roles)
Problem solver and creative thinking skills to identify and resolve challenges that students encounter
Excellent communication and organizational skills
Must pass background examinations prior to training

If you, or if you know of someone who desires to work for a place where you can make a difference.

Goldfish Swim School - New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculumpromotes a love of swimming and teaches children to be safer in and around the water. For additional information see:

www.goldfishswimschool.com


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