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Client Care Representative

2 months ago

Lowell, United States Mister Sparky of Mid America Full time
Job DescriptionJob DescriptionJob Description | Client Care Specialist


Full Time Position: Monday-Friday | 3:00p-8:00p


Mister Sparky Electrical is seeking an ambitious and motivated candidate to join our family.

The Client Care team handles appointment booking and communication between clients and electricians. We are a highly motivated, enthusiastic team with big goals, and are looking for someone with a variety of skills.

Members of our team are the first point of contact with the client. We set the tone for their entire experience, and aim to set their expectations high. We are involved in nearly every facet of the business, and are looking for someone who wants to be part of a winning team that is continually growing

Why Mister Sparky?

One of our 7 core values states: We are family: We wholeheartedly believe that a healthy family at home is what makes a healthy family at work possible. We mean it when we say we are family

  • Great team culture in a fun and exciting workplace
  • Ability to advance your career and challenge yourself
  • Hourly pay with weekly bonus opportunities
  • Paid holidays and vacations
  • Paid Family Days
  • Health & Dental options
  • 401K
Responsibilities and Duties


Include, but are not limited to:

  • Booking appointments (via phone, email, etc.)
  • Client care
  • Field technician support
  • Administrative tasks
These are the most frequent tasks performed daily/weekly.

What We Are Looking For:


  • Team players who desire to be a part of a healthy, growing organization
  • Self-motivated, driven, and disciplined
  • Clear and concise communicator
  • Detail-oriented
  • Quick learner, easily teachable and adaptable
  • Ability to pick up new software and systems quickly
  • Positive and optimistic attitude
  • Excellent customer service skills with a friendly phone voice
  • Professional appearance
  • Ability to pass a national background check and drug test
  • Typing skills
  • Tech savvy
  • Multi-tasking abilities
  • Reliable attendance

We look forward to reviewing your application