BDC/Receptionist

We are looking to add a Full-Time Customer Service Receptionist to our Service BDC team

The right candidate must be an outgoing, friendly team player, with a desire to succeed in a fast paced customer facing environment, and absolutely MUST LOVE customers

Responsibilities:

~ Scheduling service appointments for the service department

~ Handling incoming/outgoing calls and emails to schedule service appointments, contact customers after the visit, appointment reminder calls and various other efforts to best service our customers and their vehicle needs.

~Handle various organizational tasks within our varied computer systems.

~Assist customers in online Chat needs.

~Assist the Business Development Managers and Agents with various customer focused tasks.

Skills:

~Excellent verbal and written communication skills, as well as strong listening skills.

~Must have good telephone technique with well developed customer service skills.

~Exceptional analytical and problem solving skills and an ability to think quickly under pressure.

~Ability to navigate quickly within various computer programs.

Benefits:
~Medical, Dental and Vision Insurance, Life Insurance, Long and Short Term Disability Insurance.

~401K plan with match.

~Quarterly bonuses.

~Paid Holidays and vacation.

~Excellent, competitive pay.

~Fun, family-focused work environment.

Experience is not required but helpful. We are looking for someone that is adept on computers, great communication skills with people and co-workers, able to work on a team and ability to hold yourself to a process that produces results.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

• Work Location: In person