Inside Sales Representative

2 weeks ago

Sacramento, United States Lane Enterprises Inc Full time
Job DescriptionJob DescriptionDescription:

Lane Enterprises is excited to add an Inside Sales Representative to our Pacific Corrugated Pipe Co. team in Sacramento-California From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization

Benefits: Lane offers a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan.


The Inside Sales Representative is the single point of contact for all project quotations and works directly with Sales Representatives and external customers. They work with Outside Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.

Essential Responsibilities:

  • Works directly with customers and in conjunction with Outside Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
  • Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
  • Develop quotes, review and enter orders for clarity and accuracy, prepare submittals, estimate delivery dates.
  • As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
  • Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
  • As necessary, coordinate inter-company orders.
  • Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
  • Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
  • Perform work in a professional, timely and accurate manner.
  • Develop customer base through lead follow-ups, local sales calls, mailing and other market development techniques.
  • Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)
Requirements:
  • Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
  • Results oriented and able to work both independently and within a team environment.
  • Excellent verbal and written communication.
  • Proficiency in using Microsoft Office Suite applications.
  • Must be computer literate.
  • Must be able to interact with multiple departments inside and outside the organization (i.e., Outside Sales Representatives, Engineers, Distributors, Contractors, etc.).
  • Ability to work efficiently and accurately in a fast-paced environment.
  • Team driven.
Education and Experience
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus.


Lane Enterprises is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

This job description in no way states or implies that these are the only duties to be performed by the employee/incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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