Patient Services Specialist, Vital Tears

2 weeks ago

Kansas City, United States Saving-Sight Full time
Job DescriptionJob Description

Join our team: Patient Service Specialist

Compensation: 19.43/hr

Schedule: M-F 11a-7pm


Are you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further Vital Tears is seeking a Patient Service Specialist to join our dynamic team.

About Us:

Vital Tears is on a mission to provide convenient, high-quality serum tears for anyone in the United States. We are passionate about helping patients get the serum tears they need quickly and conveniently. As the leader in autologous serum eye drops (ASEDs), we offer a hassle-free and affordable way to obtain serum tears for patients across the country. Our commitment to excellence drives us to create a positive impact on the lives of those suffering from dry eye disease.

Role Overview:

As a Patient Service Specialist, you will be the bridge between patients, healthcare providers, and our organization. Your primary responsibilities will include:

  1. Patient Communication: Engage with patients, listen to their concerns, and provide empathetic support. Educate them about dry eye disease and the benefits of our serum tears.

  2. Physician Collaboration: Collaborate with doctors, ophthalmologists, and optometrists to ensure seamless communication and patient care. Discuss treatment plans and answer any questions they may have.

  3. Order Processing: Facilitate the ordering process for serum tears. Coordinate blood draws, schedule deliveries, and ensure timely fulfillment of orders.

  4. Customer Service Excellence: Deliver exceptional service to patients, addressing inquiries, resolving issues, and ensuring their overall satisfaction.

Qualifications:
  • Passion for Patient Care: You genuinely care about improving patients' quality of life.
  • Strong Communication Skills: Clear, compassionate communication is essential.
  • Organizational Skills: Juggling multiple tasks? No problem
  • Healthcare Background: Experience in healthcare, ophthalmology, or optometry is a plus.
What We Offer:
  • Competitive compensation and benefits package. including FREE employee healthcare and 6 weeks of PTO plus more.
  • A supportive team environment where your contributions matter.
  • Opportunities for growth and professional development.
How to Apply:

Ready to make a difference? Fill out our quick online application and tell us why you're the perfect fit for the Patient Service Specialist role at Vital Tears


Join us in our mission to bring relief to dry eye sufferers nationwide. Apply today Click here to apply


keywords: Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone, Call center, customer service, entry level, inbound calls, outbound calls, computer, phone



Job Posted by ApplicantPro

  • Patient Services Specialist, Vital Tears

    1 month ago

    Kansas City, United States Saving Sight Full time

    Join our team: Patient Service Specialist Compensation: 19.43/hr Schedule: M-F 11a-7pm Are you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further! Vital Tears is seeking a Patient Service Specialist to join our dynamic team. About Us:Vital Tears is on a mission...

  • Patient Services Specialist, Vital Tears

    6 days ago

    Kansas City, United States Saving Sight Full time

    Join our team: Patient Service Specialist Compensation: 19.43/hr Schedule: M-F 11a-7pm Are you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further! Vital Tears is seeking a Patient Service Specialist to join our dynamic team. About Us:Vital Tears is on a mission...

  • Patient Services Specialist, Vital Tears

    4 weeks ago

    Kansas City, United States Saving Sight Full time

    Join our team: Patient Service SpecialistCompensation: 19.43/hrSchedule: M-F 11a-7pmAre you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further! Vital Tears is seeking a Patient Service Specialist to join our dynamic team.About Us:Vital Tears is on a mission to...

  • Laboratory Processing Technician, Vital Tears

    1 month ago

    Kansas City, United States Saving-Sight Full time

    Job DescriptionJob DescriptionJoin Our Team: Laboratory Processing Technician-Vital Tears$19.43/hTue-Sat: 9:30a-6pmAbout UsAt Vital Tears, we're not just a company; we're a force for change. Our mission? To provide life-changing products that make a real difference. If you're ready to be part of a dynamic team where your work directly impacts...

  • Laboratory Processing Technician, Vital Tears

    2 weeks ago

    Kansas City, United States Saving-Sight Full time

    Job DescriptionJob DescriptionJoin Our Team: Laboratory Processing Technician-Vital Tears$19.43/hTue-Sat: 9:30a-6pmAbout UsAt Vital Tears, we're not just a company; we're a force for change. Our mission? To provide life-changing products that make a real difference. If you're ready to be part of a dynamic team where your work directly impacts...

  • Customer Service Healthcare Specialist

    1 week ago

    Kansas City, United States Saving Sight Full time

    Join our team: Patient Service Specialist Compensation: 19.43/hr Schedule: M-F 11a-7pm Are you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further! Vital Tears is seeking a Patient Service Specialist to join our dynamic team. About Us: Vital Tears is on a mission...

  • Customer Service Specialist

    4 weeks ago

    Kansas City, United States Saving-Sight Full time

    Job DescriptionJob DescriptionJoin our team: Patient Service SpecialistCompensation: 19.43/hrSchedule: M-F 11a-7pmAre you passionate about making a difference in patients' lives? Do you thrive on connecting with people and providing exceptional service? Look no further! Vital Tears is seeking a Patient Service Specialist to join our dynamic team.About...

  • Senior Economic Vitality Specialist

    5 days ago

    Commerce City, Colorado, United States City of Commerce City California Full time

    The City of Commerce City is excited to announce that our Economic Development division is growing We are seeking a highly motivated and skilled Senior Economic Vitality Specialist to join our team The Senior Economic Vitality Specialist will assis Specialist, Senior, Development, Technology, Commerce

  • Senior Economic Vitality Specialist

    2 weeks ago

    Commerce City, United States City of Commerce City California Full time

    The City of Commerce City is excited to announce that our Economic Development division is growing! We are seeking a highly motivated and skilled Senior Economic Vitality Specialist to join our team! The Senior Economic Vitality Specialist will assis Specialist, Senior, Development, Technology, Commerce

  • Patient Service Specialist

    2 weeks ago

    Kansas City, United States Select Medical Full time

    Overview Patient Service Specialist Parkville, MO Job Description When patients enter our center in Parkville, we want them to have an exceptional experience - starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a...

  • Patient Service Specialist

    5 days ago

    Kansas City, Missouri, United States Select Medical Full time

    OverviewPatient Service SpecialistParkville, MOJob DescriptionWhen patients enter our center in Parkville, we want them to have an exceptional experience - starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient...

  • Patient Service Specialist

    1 week ago

    Kansas City, United States Select Medical Full time

    Overview Patient Service Speicalist Parkville, MO Float Position - will travel to different clinics Job Description When patients enter our centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center....

  • Patient Advocate

    2 weeks ago

    Kansas City, United States Elevate Patient Financial Solution Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in a hospital in Kansas City, Kansas. The Full Time schedule for this role will be Sunday - Thursday 8:00am-4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Patient Services Specialist

    6 days ago

    Orange City, United States Gastro MD Full time

    **Job Description: Patient Services Specialist**: **Location: Orange City Clinic, Orange City, Florida**: ***: As a Patient Services Specialist, you will be the first point of contact for our patients and visitors at the Orange City Clinic. You will greet them with a smile, answer their questions, and assist them with their needs. You will also handle...

  • Patient Services Specialist

    2 months ago

    Orange City, United States Gastro MD Full time

    Job Description: Patient Services SpecialistLocation: Orange City Clinic, Orange City, FloridaAs a Patient Services Specialist, you will be the first point of contact for our patients and visitors at the Orange City Clinic. You will greet them with a smile, answer their questions, and assist them with their needs. You will also handle various administrative...

  • Patient Services Specialist

    2 months ago

    Orange City, United States Gastro MD Full time

    Job Description: Patient Services SpecialistLocation: Orange City Clinic, Orange City, FloridaAs a Patient Services Specialist, you will be the first point of contact for our patients and visitors at the Orange City Clinic. You will greet them with a smile, answer their questions, and assist them with their needs. You will also handle various administrative...

  • Patient Support Specialist

    5 days ago

    Kansas City, Missouri, United States 3M Full time

    **Patient Support Specialist** Kansas City, Missouri, USA Sales R **Position Description** **Patient Support Specialist** Territory: Kansas City , MO **Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the company...

  • Patient Service Specialist

    4 weeks ago

    Valley City, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team at our Valley Center Family Practice, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and...

  • Patient Service Specialist

    1 week ago

    Valley City, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team at our Valley Center Family Practice, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and...

  • Patient Service Specialist

    2 weeks ago

    Sun City, United States Select Medical Full time

    Overview Patient Service Speicalist Sun City, Arizona Job Description When patients enter our center in Sun City AZ, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to...