Gallery Sales Associate

3 weeks ago


Grand Rapids, United States Lakeside Surfaces LLC Full time
Job DescriptionJob Description

Reports To: Showroom Manager

FLSA Status: Non-Exempt

Revised Date: May 6, 2024

SUMMARY

The Inside Sales Representative plays a pivotal role in fostering robust sales, delivering exceptional customer service, and cultivating enduring relationships with both existing and potential clients. Key responsibilities include nurturing inbound leads and seamlessly transitioning them into productive sales appointments. As an integral member of the residential retail sales team, this role significantly contributes to lead generation efforts, particularly for in-home consultations, ensuring the continuous growth and success of the business.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Effectively manage inbound leads, qualifying them and guiding them through the sales process to secure appointments.
  • Cultivate strong relationships with current and prospective clients through proactive communication and exceptional service.
  • Collaborate closely with the sales team to strategize and optimize lead conversion efforts.
  • Maintain accurate and up-to-date records of client interactions and sales activities using CRM software.
  • Stay informed about industry trends, product knowledge, and competitor offerings to better serve clients and drive sales.
  • Actively participate in sales meetings, training sessions, and workshops to enhance skills and knowledge in sales techniques and product offerings.
  • Assist customers with countertop choices by explaining the features and benefits of various material as well as recommending add-ons and upgrades
  • Provide prompt and professional responses to client inquiries, addressing concerns and providing solutions to meet their needs effectively.
  • Meet or exceed sales targets and KPIs consistently, contributing to the overall success and growth of the sales team and organization.
  • Assist in maintaining the showroom to ensure brand standards for quality and presentation
  • Performing other tasks or responsibilities as directed by management

MINIMUM JOB QUALIFICATIONS

  • Proven track record in inside sales or a similar role, with demonstrable success in achieving sales targets and driving revenue growth.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with clients and internal teams.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
  • Experience using a CRM software and other sales tools to effectively manage leads and track sales activities.
  • Microsoft Office Suite experience specifically Outlook, Word, and Excel
  • Comfortable with cold calls as well as warm calls
  • Professionalism, to include dependability, accountability, and punctuality
  • Ability to work all showroom hours required including alternating Saturdays and some evenings (event-based)
  • Demonstrates a positive attitude of cooperation and respect
  • Ability to work independently as well as part of a team

PREFERRED JOB QUALIFICATIONS

  • 2 years of sales experience with a significant track record of obtaining and exceeding sales goals
  • Bachelor's degree in business administration, marketing, or a related field, or equivalent work experience
  • CRM software experience (HubSpot, Zoho, Salesforce)

WORK ENVIRONMENT

  • None

Monday - Friday and every other Saturday, 10:00am-2:00pm. Occasional evening events.

  • Grand Rapids, United States Blasius, Inc Full time

    Job DescriptionJob DescriptionDescription:Position SummaryBlasius Gallery Consultants greet, welcome and educate guests on the benefits of Blasius products in a manner that makes the guest confident and pleased with the decision to purchase with Blasius dealers or directly.Primary Responsibilities· Maintain gallery during open hours and evening events·...

  • Sales Associate

    2 days ago


    Grand Rapids, United States Alex and Ani Full time

    **Sales Associate** 3195 28th St SE, Kentwood, MI 49512, USA Req #569 Friday, February 25, 2022 Sales Associates are responsible for greeting customers as they enter the store, tending to customer needs, and selling product with the highest level of customer service at all times. Sales Associates also assist the Management team with day to day store...

  • Sales Associate

    12 hours ago


    Grand Rapids, United States Chowhound Full time

    Here at Chow Hound our mission is quite simple - to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of helping a pet parent find the perfect pet...

  • Sales Associate

    20 hours ago


    Grand Rapids, United States pacsun Full time

    Join the Pacsun CommunityPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.Our Pacsun community believes in and understands the importance of using our voice,...


  • Grand Rapids, United States Cheap Recently Acquired Products LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Retail Sales Associate to become an integral part of our team here at The C.R.A.P. Store! Part-time options also available. You will be responsible for assisting with customer purchases in a retail setting, and providing a positive customer experience.Responsibilities of the Retail Sales Associate:Welcome and...


  • Grand Rapids, United States The Talbots Inc. Full time

    **Retail Sales Associate** ** **Location:** Grand Rapids, Michigan US** Job Number 13004 Grand Rapids, Michigan US Part Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and...

  • Sales Associate

    8 hours ago


    Grand Rapids, United States Chow Hound Full time

    Job DescriptionJob DescriptionHere at Chow Hound our mission is quite simple – to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of helping a...

  • Sales Associate

    1 month ago


    Grand Rapids, United States West Marine Full time

    **Description:** Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water. As a Sales Associate, Customers rely on you for product knowledge and to understand the features, values and benefits of our products. You are comfortable engaging in Customer discussions to fulfill their immediate...

  • Sales Associate

    1 day ago


    Grand Rapids, Michigan, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer...

  • Sales Associate

    1 week ago


    Grand Rapids, United States BODY20 Cascade Full time

    Job DescriptionJob DescriptionBenefits:Training & developmentPosition Overview:As a BODY20 Sales Associate, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be an integral part of the success of a fast-paced fitness studio by providing best-in-class customer experiences while building...

  • Sales Associate

    1 week ago


    Grand Rapids, United States BODY20 Cascade Full time

    Job DescriptionJob DescriptionPosition Overview:As a Body20 Sales Associate, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be an integral part of the success of a fast-paced fitness studio by providing best-in-class customer experiences while building relationships with Body20...

  • Sales Associate

    2 days ago


    Grand Rapids, United States pacsun Full time

    Join the Pacsun CommunityPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice,...

  • Sales Associate

    1 week ago


    Grand Rapids, United States BODY20 Cascade Full time

    Position Overview:  As a Body20 Sales Associate, you will be part of a dynamic team that positively affects the lives of studio members and staff on a daily basis! You will be an integral part of the success of a fast-paced fitness studio by providing best-in-class customer experiences while building relationships with Body20 members and the...

  • Sales Associate

    19 hours ago


    Grand Rapids, United States The Children's Place Full time

    Location: Grand Rapids, MichiganJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...


  • Grand Rapids, United States Grand Rapids Ace Hardware Full time

    We are always looking for talented, experienced individuals to join our team. Work with a local, family owned small business with two locations in West Michigan. About ACE HARDWARE Grand Rapids ACE Hardware & CJS Ace Hardware are locally owned and managed. Staff are part of a family and have many opportunities to advance their pay and careers. Many of our...


  • Grand Rapids, United States Event Network Full time

    YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION We believe The Experience matters. Be a part of this fascinating “must-see” cultural destination located in Grand Rapids, MI - where visitors immerse themselves in the perfect blend of art and nature at one of the world’s finest horticultural display gardens and sculpture parks. Imagine yourself inspiring...


  • Grand Rapids, United States Jernigan Oil Co Full time

    >> Sales Associate- Duck Thru 45 Sales Associate- Duck Thru 45 Summary Title:Sales Associate- Duck Thru 45ID:7838Location:Wanchese, NCDescription **Responsibilities and Expectations:** The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate in Duck Thru Food Stores. The following list is not...

  • PT Sales Associate

    1 day ago


    Grand Rapids, United States Lovesac Full time

    Job DetailsJob Location Best Buy Grand Rapids - Grand Rapids, MI Position Type Part Time Education Level High School Salary Range $15.00 - $17.00 Hourly Travel Percentage Negligible Job Shift Any Job Category Sales DescriptionWe LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac, our...


  • Grand Rapids, United States Pakmail Full time

    Job DescriptionJob DescriptionRetail Shipping Sales Associate. This job requires you to be good with all different kinds of people because it is a customer service focused role. We help people pack and ship their simple, precious, delicate, complicated or time sensitive shipments. It does require basic typing skills as you take down people's address...


  • Grand Rapids, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...