Customer Service Representative

2 weeks ago


Portland, United States Oregon Spice Full time
Job DescriptionJob Description

Established in 1980, Oregon Spice Company provides superior quality herbs, spices, and custom blends to food manufacturers and foodservice distributors. A locally owned company, located in NE Portland close to the airport, we are committed to being outstanding in all we do. A supportive and healthy work environment is of paramount importance. Our values are reflected in how we treat our team members, with the average length of employment close to a decade. We have an opening for a Customer Sales Support Representative.


The role of the Customer Service Representative is to ensure that all customer needs are met in a timely and professional manner. The Customer Service Representative is often the first and last impression with our customers. It is our goal to try and make sure that the order / shipping process is as simple for them as possible. In addition to processing customer orders, the Customer Service Representatives are responsible for general office duties and projects.

  • Receive and process customer orders received via fax, phone, e-mail, etc. Orders are entered into ERP system and send order acknowledgement back via email.ke orders via fax, phone, e-mail, etc.
  • Communicate with customers regarding issues such as order status, shortages, price changes.
  • Update ERP system with all price updates received from sales via email. Run pricing spreadsheet and update all list pricing within ERP system when updated costing provided.
  • Answer and direct all incoming calls for company
  • Quote all freight shipments through portal site according to customer's request (including UPS, LTL, Truckload) to secure freight for customer's shipment; process order through internal shipping process which includes printing BOL, packing slip, shipping labels and invoice for order.
  • Send invoices to customer once order has shipped, process credit card according to customer's terms
  • Support sales team with their request for samples, order status, inventory status, pricing, etc.
  • Enter all customer complaints into database to allow for internal review. Respond to customer regarding complaint when information provided.
  • File all order invoice packets in designated file location
  • Other duties as assigned/needed.

What you will bring:

  • High School Diploma or Equivalent, some college course work preferred
  • Strong Computer Skills: MS Office Suite
  • Strong Data Entry Skills
  • Excellent Communication Skills
  • Multi-Tasking
  • Customer Service Experience
  • Proven problem-solving ability
  • Strong sense of teamwork
  • Adaptable to change
  • ERP system experience (preferred)
  • Demonstrated strong attendance in a prior role

What you will get:

  • Medical and Vision insurance with employer contributions towards costs
  • 100% employer-sponsored Dental
  • 100% employer-sponsored Life and AD&D insurance
  • Short Term Disability
  • Retirement plan with employer contributions
  • Paid Holidays Paid Sick and Vacation time

Please include salary requirements in your cover letter.




  • Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Days The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare


  • Portland, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...


  • Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referr Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...


  • Portland, United States Arrow Sanitary Service Full time

    Inbound Call Center Customer Service Representative page is loaded **Inbound Call Center Customer Service Representative** **Inbound Call Center Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 19 Days Ago job requisition idR-39543 ****Job Title**** Inbound Call Center Customer Service Representative****Primary...


  • Portland, United States CONSONUS PHARMACY SERVICES Full time

    Customer Service Representative What's your wish list for the perfect job? Maybe it's to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued. Customer Service, Customer Service Representative, Representative, Healthcare, Retail


  • Portland, United States Wesco Full time

    Wesco - 2345 NW 31st Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...


  • Portland, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates Customer Service, Representative, Customer, Manufacturing, Retail


  • Portland, United States Albertsons Companies Full time

    A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery


  • Portland, United States Organically Grown Company, Inc. Full time

    ** Customer Service Rep** **Job Category****:** Sales **Requisition Number****:** CUSTO01014 Showing 1 location **Job Details** **Description** Organically Grown Company (OGC), the Northwests largest independent distributor of fresh, organic produce, is hiring a Customer Service Representative. OGC operates 24-7, and the Sales departments responsibility and...


  • Portland, United States The LaSalle Group Full time

    LaSalle Network is currently partnered withthe nation's largest independent provider of home and alternate site infusion services.Our client is currently hiring aCustomer Service Representativeto support their growing business and new clients. Customer Service Representative Responsibilities : Maintain competence and use critical thinking skills to...


  • Portland, United States Navy Times Full time

    Customer Service Representative At a glance Location: US-OR-Portland Posted: 02/10/2022 Closing: 03/09/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the...


  • Portland, United States Jared Dean - State Farm Full time

    Job DescriptionJob Description Jared Dean - State Farm Agency, located in Portland, OR is currently looking for a talented, caring, professional to join our team as a Customer Service Sales Representative. Insurance experience is not required, we will train the right person with the right skill set. If you have a talent for customer care and understand the...


  • Portland, United States Oregon Spice CO Inc Full time

    Established in 1980, Oregon Spice Company provides superior quality herbs, spices, and custom blends to food manufacturers and foodservice distributors. A locally owned company, located in NE Portland close to the airport, we are committed to being outstanding in all we do. A supportive and healthy work environment is of paramount importance. Our values are...


  • Portland, Oregon, United States Galleher Full time

    Customer Service Representative (Portland)Galleher LLCcompensation: $ $23.00 DOEemployment type: full-timejob title: Customer Service RepresentativeImmediate opening for a CSR support at fast paced building materials distributor Located in SE Portland Full Time Monday – Friday 7:30 am- 4:00 pm Day Shift Pay rate DOE $20.00-$23.00 Paid Sick leave Paid...


  • Portland, Oregon, United States Circle K Full time

    Store : 19791 South Hwy 213, Oregon City, Oregon 97045Availability - Shift/Days Part time Overnight ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Portland, Oregon, United States Circle K Full time

    Store : 19791 South Hwy 213, Oregon City, Oregon 97045Availability - Shift/Days Part time Overnight Shift - All Days (ranging from 10pm to 7am)Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no...


  • Portland, Maine, United States Circle K Full time

    Store : 911 E Oldtown Rd, Cumberland, Maryland 21502Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...


  • Portland, United States Kaycan Full time

    **Customer Service Representative** * Portland, OR * Full-Time Kaycan is a manufacturer and distributor of exterior building products. We are seeking a full-time **Customer Service Representative** for our supply center in **Portland, OR**. This an exciting opportunity to join a small, busy, customer-service-oriented team and help us grow the business in...


  • Portland, United States Consumer Cellular Full time

    **Customer Service Representative** Location **Portland, OR** Job Code **1440** # of Openings **50** **Customer Advocate** - You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 30 calls a...


  • Portland, United States CLYNK Full time

    Job DescriptionJob DescriptionSalary: $20/hrCustomer Service Representative CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric “bag-drop” technology solutions. We are the fastest growing mode of beverage container...