IT System Administrator III
2 weeks ago
- Support the vision of the organization by acting as an integral part of the Enterprise Systems Operations team.
- Responsible for daily administration of our virtual and physical server environment.
- Assist in the upgrades, installs, and troubleshoots server and storage hardware devices and software.
- Performs routine Microsoft, VMware, Linux updates and operational maintenance tasks assigned via the organization ServiceNow ticketing system using ITIL best practices.
- Installs, configures, and maintains administrative system software.
- Installs upgrades, patches, and new applications and equipment as directed.
- Assists with the daily administration of the server and storage environments.
- Provides daily administration functions for tribal server and storage services.
- Work closely with Service Center staff to ensure user community needs are being serviced in a timely fashion for best user experience.
- May be responsible for tracking the parts inventory and maintenance of documentation.
- Supports the standardization of the network, server, and storage infrastructure plan.
- Develops and documents system standards for server and storage devices.
- Must have knowledge in internet, computer, routers, switches, firewalls, etc.
- Evaluates and implements upgrades, patches, and installation of new server and storage equipment.
- Monitors server and storage performance and performs testing to provide diagnosis of issues and to assist with deployment of solutions.
- Supports and maintains a disaster recover, security, and backup/restore plan and policy.
- Carry out routine maintenance and systems upkeep.
- Organize and schedule onsite technical repairs to server and storage devices.
- Assists with technology planning through ongoing research.
- Assist in new project implementation under the direction of System Engineers.
- Works on projects/matters of Limited complexity in a support role.
- Contributes to moderately complex aspects of a project.
- Occasionally directed in several aspects of the work.
- May conduct evaluation of new technologies to optimize system efficiency and performance.
- Work is highly independent. May have to assume a team lead role for the work group.
- Reports to manager.
- Requires Systems Administrator Level II Experience.
- May require a Systems Administrator type certification
- Perform all other duties as assigned.
- Bachelor’s Degree in an Information Technology related field preferred.
- Four (4) years of system administration experience in the Information Technology field required.
- Ability to follow predefined procedures and processes to execute standard daily administration for tribal systems infrastructure.
- Must be able to take direction from the engineering and management staff to execute the mission of the department.
- Must be able to understand and interpret technical language and transform into laymen’s terms for the customer to understand.
- Excellent written/verbal communication skills, a strong customer service mentality, and demonstrated organizational and skills are a must.
- Systems facilitation and change management skills.
- Ability to manage multiple projects, activities, and tasks simultaneously.
- Ability to negotiate hardware/software service and technical support contracts with vendors.
- Initiative and Problem Solving: Actively seeks solutions to problems before being asked or directed. Experience working under deadlines and multiple projects.
- One or more certifications preferred: Microsoft Certified Systems Administrator (MCSA) or higher, VMware Certified Professional (VCP), Red Hat: (RHCSA & RHCE), CompTIA Server+, etc.
- Must be able to pass background check and receive a gaming license from the organization’s Gaming Commission as required to work in gaming operations.
- Must possess a valid driver’s license
- Must be able to complete pre-employment drug test with a negative result.
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