Service Advisor
1 week ago
$68,000+
Responsibilities:- Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians
- Communicate necessary repairs to customers scheduling service appointments by explaining automotive technology in a clear, digestible manner
- Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
- Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
- Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up
- Experience using Microsoft Excel, Word, and other basic computer programs is necessary
- A high school diploma or GED is required
- Must have strong organizational, communications, and interpersonal skills
- Work history should include a service advisor role or other employment-related to automotive technology
- A valid, state-issued driver’s license and clean driving record is required
- CDK experience
At Galaxy Toyota, we see ourselves more as part of the community rather than just another car dealership; after all, we’ve been helping people with their automotive needs for over 50 years. In the process, we’ve earned a Better Business Bureau A+ Rating and a 2015 Dealer Rater Consumer Satisfaction Award.
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