Quality Manager

3 weeks ago

Atlanta, United States Kids Health First Full time
Job DescriptionJob DescriptionAre you an experienced professional in quality assurance with a passion for driving excellence and innovation? An Atlanta-based Pediatric Clinically Integrated Network is looking for a dynamic and detail-oriented Quality Manager to lead our quality initiatives and foster continuous improvement across our organization.   This is a locally remote position - meaning you need to be within driving distance of Atlanta to attend meetings.

Key Responsibilities:

Management:
  • Directly oversee and manage employees, providing leadership, guidance, and responsibility management.
  • Focus on employee development, team building, and enhancing interdepartmental connectivity.

Quality/Utilization Management:
  • Manage Emergency Department, Laboratory, and Pharmacy metrics to optimize utilization while ensuring minimal disruption to service and patient flow.
  • Apply a solid understanding of QI methodologies using a plug-and-play approach that integrates seamlessly into practice operations, addressing utilization metrics and primary care preventative metrics as needed.

Coaching and Engagement:
  • Serve as the primary contact for practice outreach, dedicated to elevating quality across operations and ensuring alignment with contract performance criteria.
  • Facilitate knowledge transfer between high-performing and underperforming practices, focusing on implementing strategies that are straightforward and minimally disruptive.

Communication and Service:
  • Act as the principal interface for private practices, focusing on quality-specific discussions that highlight the significance and benefits of suggested changes.
  • Provide exemplary service to practices, ensuring interactions are clear, persuasive, and underscore the critical need for buy-in to achieve contract performance targets.

Metrics and Operationalization:
  • Demonstrate thorough knowledge of quality metrics relevant to private practices and their impact on operational and contractual performance.
  • Skillfully translate this understanding into clear, actionable strategies with concise instructions for immediate action: 'You can make these few changes by adding them to your workflow tomorrow…'

Implementation and Buy-in:
  • Offer concise, easy-to-follow instructions that encourage immediate implementation without disrupting existing practice operations.
  • Clearly articulate the importance of the changes, fostering understanding and buy-in from practice staff to ensure cooperative implementation and successful contract performance.

If you have a proven track record in quality management and are committed to operational excellence, we invite you to apply for the Quality Manager position. Join us and make a significant impact on our mission to deliver exceptional value to our membership.
 

When you choose us, you choose Quality - Care - Innovation…First

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