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Store Manager
1 month ago
Title: Store Manager
Department: Retail Store Division
Reports To: Director Retail Ops - Omnichannel / Regional Retail Manager
Location: Lancaster, PA Brand Store, 35 South Willowdale Drive, Suite 911 Lancaster, PA 17602
Status: Exempt
Supervises: Assistant Store Manager / Sales Associates / Field Sales and Marketing Specialist- Brand Store
General Overview: The Store Manager is responsible for the day-to-day operations of the designated location. This position is responsible for driving the retail sales through customer service and report development and analysis of monthly reports, inventory control and requisition for purchase of new merchandise. In addition, this position is responsible for the recruitment, hiring, training, and performance management of exempt and non-exempt retail store employees.
Essential Duties & Responsibilities:
- Ensures the day-to-day operations of the designated retail store location is operating in an efficient and productive manner.
- Upholds company standards for merchandise presentation.
- Partners with sales planning team to ensure appropriate levels of product are available in store.
- Ensures compliance to all guidelines involved with safety, loss prevention, and cash handling procedures.
- Responsible for inventory management including stock takes & cycle counts.
- Responsible for in-store recruitment, interviewing, training, and team development.
- Provides coaching and constructive feedback to build a high-performing team environment.
- Cultivates a positive, collaborative team environment that promotes a safe & engaging atmosphere.
- Performs other duties as requested.
Knowledge, Skills, Abilities and Education Required:
- Five (5) years of related management experience or a minimum of three (3) years store manager experience.
- Prior supervisory experience required.
- High School Degree required. Bachelor’s degree preferred.
- Excellent customer service skills and interpersonal / communication skills.
- Strong problem-solving ability and analytical skills.
- Flexible availability, including weekends and holidays.
- Proficient with Microsoft Office and Excel
Working Conditions: General retail store environment, with work hours including nights, weekends, and holidays.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms. The employee is required to stand and walk. The employee will occasionally lift, push and/or move objects weighing 30-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone.
This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.
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