Community Manager

4 weeks ago


Lakeland, United States Rita Staffing Full time
Job DescriptionJob DescriptionThe community manager is responsible for day-to-day operations, provides support to members,
and directly impacts membership growth and retention. We are looking for a positive, outgoing
manager who can foster a thriving coworking space. In order to be successful in this role you
will need to be able to work independently, enjoy an outgoing atmosphere, be a leader with a
passion for improvement, be a hard-worker with a “no task is too small” attitude, and are
comfortable handling customer complaints.
Job Responsibilities
Create and maintain a welcoming environment for all members and guests
Manage communications and relationships with members
Greet customers and prospective members by providing tours
Provide services to members such as scan services and mail sorting and forwarding
Troubleshoot technical issues and dispatch necessary vendors for repairs
Execute membership agreements for new members
Manage coworking software platform used for billing, door access, event management,
and reservable resource management.
Market and advertise coworking space and events on social media and through other
local marketing channels.
Ensure smooth, day-to-day operations including tasks such as brewing coffee, managing
inventory, or managing maintenance and repair needs. Plan and launch community initiatives to create connections between local businesses
Make recommendations to the owners about new features or perks that will entice
members
Manage and oversee interns (if applicable)
Requirements
Bachelors Degree
Excellent communication skills, both written and verbal
Good problem-solving and time management skills
Highly organized and detail-oriented
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