Night Auditor

2 weeks ago

Louisville, United States Myriad Hotel Full time
Job DescriptionJob Description

Job Title: Overnight Guest Service Agent - Night Auditor

Compensation:$18/hr

The Myriad Hotel is seeking to hire a dedicated and detail-oriented Night Auditor to join our team and help ensure exceptional guest experiences during the overnight hours by providing efficient and attentive service and performing night auditing duties.

Some of our awesome job perks

  • Weekly pay
  • Holiday pay
  • Discounts on dining and room rates
  • Delicious family style meal every day

Free To Be, Inclusion & Diversity

As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Responsibilities:

  • Greet and welcome guests arriving during the overnight hours, providing a warm and friendly demeanor.
  • Handle guest check-in and check-out processes accurately and efficiently, completing all necessary documentation.
  • Assist guests with inquiries, requests, and concerns, providing accurate information and timely resolution.
  • Coordinate with other hotel departments to ensure a seamless guest experience.
  • Perform night auditing duties, including reconciling and balancing daily financial transactions and verifying the accuracy of guest accounts.
  • Generate reports summarizing daily financial activity, occupancy levels, and other relevant data for management review.
  • Identify and resolve discrepancies or errors in guest accounts, payments, or records.
  • Prepare and distribute accurate and timely reports to management and relevant departments.
  • Monitor the hotel's security and safety systems during the overnight hours, reporting any incidents or concerns.

Requirements:

  • High school diploma or equivalent. Additional education in hospitality or related field is a plus.
  • Previous experience in guest service or front desk role is required. Night auditing experience is highly preferred.
  • Proficiency in hotel property management systems (PMS) and accounting software.
  • Strong mathematical and analytical skills, with the ability to reconcile and balance financial transactions accurately.
  • Excellent attention to detail and organizational abilities.
  • Strong customer service and communication skills, with the ability to interact with guests in a professional and courteous manner.
  • Ability to work independently and efficiently during overnight shifts.
  • Flexibility to work varying schedules, including weekends and holidays.
  • Knowledge of hotel operations, procedures, and industry standards.
  • Strong problem-solving and decision-making skills.

Our Company: Weyland Ventures, Weyland Ventures Hospitality, Common Bond Hotel Collection.

Weyland Ventures is a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas across the nation. Considered experts in the use of historic tax credits, new market credits, and other layered financing methods, the company is able to tackle tough projects that typically wouldn't be considered viable to other firms. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.

Are you ready to join our team?

If you feel that you would be right for our company, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you.

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