Member Services Representative

2 months ago

Laramie, United States PF Management Group Full time
Job DescriptionJob DescriptionOur Job Opening
(Monday-Thursday 2pm-10pm Friday 1pm-9pm)
We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Some of your responsibilities will include:


Customer Service/Front Desk Activities


  • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point of sale system.
Member Accounts


Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance


  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
Physical Demands/Requirements


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 75 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness


  • Contribute to changing peoples lives every day by helping us create a healthier Planet
  • Work hard and play hard with an amazing group of talented, dynamic professionals

  • Customer Service Representative/Driver

    3 weeks ago

    Laramie, United States Vitus Search Group Full time $18 - $20

    Job DescriptionJob DescriptionWe are seeking an experienced Customer Service Representative/Driver for our healthcare offices!UP TO $20 AN HOUR!We would love someone with at least 2+ years of experience as a CSR.Must be open to driving at times as well.You will be working with a fabulous team of other Customer Service Representatives and Drivers.Your main...

  • Customer Service Team Member

    3 months ago

    Laramie, United States T-J, Inc - Taco Johns Full time

    Job DescriptionJob DescriptionSeeking a Qualified Customer Service Oriented Team Member in Laramie, WyomingWelcome to the wonderful world of Taco John's! In our ever-evolving need of servicing the customers we love, Taco John's is providing quality food service at affordable prices. We are actively searching for the ideal person to join our Customer...

  • Customer Service Representative

    2 weeks ago

    Laramie, United States 21st Century Equipment Full time

    Are you looking for an exciting career with a leading John Deere Dealership? 21st Century Equipment is looking for qualified candidates to fill our open positions. We are looking for an experienced individual to fill our Outside Parts Sales Specialist position. Do you have a passion for working closely with ag producers? Do you enjoy getting to see first...

  • Team Member

    3 months ago

    Laramie, United States Domino's Pizza Full time

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!Domino's Pizza | Max Impact is currently hiring Customer Service Representatives/Inside Help!Want the best part time...

  • Event Staff Customer Service

    4 weeks ago

    Laramie, United States Allied Universal® Event Services Full time

    OverviewAllied Universal® Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility...

  • Sales Representative

    3 weeks ago

    Laramie, United States iSoftTek Solutions Inc Full time

    Job DescriptionJob DescriptionWe are currently seeking a motivated and goal-oriented Sales Representative to join our team at iSoftTek Solutions Inc. As a Sales Representative, you will be responsible for prospecting and generating new business leads, establishing relationships with potential clients, and closing sales deals. This is an exciting opportunity...

  • Sales Representative

    2 months ago

    Laramie, United States iSoftTek Solutions Inc Full time

    Job DescriptionJob DescriptionWe are currently seeking a motivated and goal-oriented Sales Representative to join our team at iSoftTek Solutions Inc. As a Sales Representative, you will be responsible for prospecting and generating new business leads, establishing relationships with potential clients, and closing sales deals. This is an exciting opportunity...

  • Sales Representative

    1 month ago

    Laramie, United States iSoftTek Solutions Inc Full time

    Job DescriptionJob DescriptionWe are currently seeking a motivated and goal-oriented Sales Representative to join our team at iSoftTek Solutions Inc. As a Sales Representative, you will be responsible for prospecting and generating new business leads, establishing relationships with potential clients, and closing sales deals. This is an exciting opportunity...

  • Field Sales Representative

    3 weeks ago

    Laramie, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Accelerate Your Career!Are you ready to embrace an exceptional opportunity with our rapidly expanding company? We're in the midst of unprecedented growth, with a constant stream of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...

  • Field Sales Representative

    4 weeks ago

    Laramie, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Accelerate Your Career!Are you ready to embrace an exceptional opportunity with our rapidly expanding company? We're in the midst of unprecedented growth, with a constant stream of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...

  • Field Sales Representative

    4 days ago

    Laramie, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Accelerate Your Career!Are you ready to embrace an exceptional opportunity with our rapidly expanding company? We're in the midst of unprecedented growth, with a constant stream of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...

  • Team Member

    3 weeks ago

    LARAMIE, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    6 days ago

    Laramie, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    3 weeks ago

    LARAMIE, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    2 weeks ago

    Laramie, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    2 weeks ago

    LARAMIE, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Team Member

    3 weeks ago

    LARAMIE, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Restaurant Team Member

    3 months ago

    Laramie, United States Papa John's - JLM Full time

    Job DescriptionJob DescriptionTeam MembersExciting things are happening at Papa John’s…and our career experience just keeps getting “Better”!Papa John’s Team Members are responsible for ensuring that quality products and services are delivered to our customers meeting Papa John’s standards. This may include pizza making, order taking, and cashier...

  • Market Development Representative

    3 weeks ago

    Laramie, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionStart Your Career Journey as a Market Development Representative   Join our renowned team, celebrated by Entrepreneur Magazine, Forbes, and Inc. 5000. We offer a structured career advancement system, with potential earnings exceeding $150,000 in the first year.What Sets Us Apart:Versatile Timetable: Allocate time across 3-4...

  • Admitting Representative

    4 weeks ago

    Laramie, United States Ivinson Memorial Hospital Full time

    At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities....