Operations Support Specialist

2 weeks ago


Las Vegas, United States BriteCap Financial LLC Full time
Job DescriptionJob Description

Operations Support Specialist

Licensed in California, we are a direct lender providing simple, honest, and attainable financing for America’s small businesses. Our company is looking for a dynamic Business Operations Analyst to join our team, working out of our Las Vegas location.

As a Business Operations Analyst, you embody the idea that we want our internal customers to succeed. You will be the employee-facing level 1 support person, managing support tickets and user requests, investigating problems, escalating support issues to our partners and vendors, and answering general questions. As you resolve daily problems, you will identify trends and create recommendations to Business Operations management for product and process improvements. The wide exposure of this role offers opportunities to interact and grow within all levels of the organization.

Responsibilities

  • Provide level 1 support to our employees and answer internal questions relating to product, process, and policy
  • Bring open support cases to resolution in a timely manner or escalate them to the appropriate teams or vendor if necessary
  • Contribute to the enterprise-level technical road map by being an active participant in UATs and documenting the test scenarios and outcomes
  • Create and maintain workflows in Hubspot
  • Process opt-out requests from direct mail and email campaigns in a timely manner
  • Other projects and tasks as assigned
  • Keep our employees informed and happy

Skills & Qualifications

  • High comfort level interacting with both technical and non-technical groups
  • Above-average proficiency with Microsoft Office product suite a must; proficiency with Hubspot or other CRM system highly desired but not required
  • Bachelor’s degree preferred
  • Strong interpersonal, written and verbal communications skills, and organizational skills
  • Demonstrated attention to detail and systematic approach to task performance

What you get from us:

  • Health, dental, vision, 401k available
  • Paid vacation, holidays, and sick time
  • A dynamic, team-oriented work environment
  • Rewards, recognition, company events, and other fun stuff


  • Las Vegas, United States Western Alliance Bank Full time

    As a Deposit Operations Support Specialist, you will be supporting our Bank Operations and other areas of the bank by providing an array of back office operational support duties. You will be responsible for ensuring that your assigned operational fu Operations, Support Specialist, Deposit, Support, Operation, Specialist, Manufacturing


  • Las Vegas, United States United States Army Full time

    Job Overview: As a Signal Operations Support Specialist, you’ll maintain vital signal support systems and terminal devices; the equipment that needs to consistently work in order for commanders to stay informed, track, and direct the movement of their troops. You'll perform signal support and technical assistance for computer systems, local area...


  • Las Vegas, United States TopBuild Full time

    We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you'll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity. Job Description We are searching for a high energy, initiative-taking dynamic individual who will...

  • IT Support Specialist

    2 weeks ago


    Las Vegas, United States latitude Full time

    Technical Support Specialist As a technical support specialist for our company, it will be your job to enhance the capabilities of our computer systems so that the business can run smoothly. You will head to whichever department needs your expertise and make any necessary tweaks or recommendations. Main Points Fully onsite position Pay: 50k-60k depending on...

  • IT Support Specialist

    1 month ago


    Las Vegas, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionTechnical Support SpecialistAs a technical support specialist for our company, it will be your job to enhance the capabilities of our computer systems so that the business can run smoothly. You will head to whichever department needs your expertise and make any necessary tweaks or recommendations.Main PointsFully onsite...


  • Las Vegas , NV, Clark County, NV, United States United States Army Full time

    Job Overview: As a Signal Operations Support Specialist, you’ll maintain vital signal support systems and terminal devices; the equipment that needs to consistently work in order for commanders to stay informed, track, and direct the movement of their troops. You'll perform signal support and technical assistance for computer systems, local area...


  • Las Vegas, United States latitude Full time

    Technical Support Specialist As a technical support specialist for our company, it will be your job to enhance the capabilities of our computer systems so that the business can run smoothly. You will head to whichever department needs your expertise and make any necessary tweaks or recommendations. Main Points Fully onsite position Pay: 50k-60k depending on...


  • Las Vegas, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionTechnical Support SpecialistAs a technical support specialist for our company, it will be your job to enhance the capabilities of our computer systems so that the business can run smoothly. You will head to whichever department needs your expertise and make any necessary tweaks or recommendations.Main PointsFully onsite...


  • North Las Vegas, United States Geodis USA, Inc. Full time

    The Operations Specialist is responsible for improving operation accuracy by daily reporting, goal analysis and reconciliation of customer and Company system discrepancies. Also responsible for improving operations efficiency by analyzing product pic Operations Specialist, Operations, Specialist, Manufacturing, Operation


  • Las Vegas, United States Apple Grove Treatment Center Full time

    Job DescriptionJob DescriptionAbout UsApple Grove is a multi-service agency that provides Specialized Foster Care, Mental Health services and supports individuals with intellectual disabilities. Our mission is to provide individuals with the resources, skills, training, and emotional support needed to function as independently as possible.About the RoleWe...


  • Las Vegas, United States Apple Grove Treatment Center Full time

    Job DescriptionJob DescriptionAbout UsApple Grove is a multi-service agency that provides Specialized Foster Care, Mental Health services and supports individuals with intellectual disabilities. Our mission is to provide individuals with the resources, skills, training, and emotional support needed to function as independently as possible.About the RoleWe...


  • Las Vegas, United States RideNow Powersports Full time

    RideNow Powersports Boulder, a subsidiary of RumbleOn, is currently seeking a motivated and detail-oriented Sales Support Specialist to join our team! As a Sales Support Specialist, your primary responsibility will be to provide administrative support to our sales team and ensure a smooth and efficient sales process. Responsibilities: Assists with website...


  • Las Vegas, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionRideNow Powersports Boulder, a subsidiary of RumbleOn, is currently seeking a motivated and detail-oriented Sales Support Specialist to join our team! As a Sales Support Specialist, your primary responsibility will be to provide administrative support to our sales team and ensure a smooth and efficient sales...


  • Las Vegas, United States POP Fit Full time

    WHO WE ARE: We are a woman-owned and operated company of three distinct e-commerce brands seeking an organized and data-driven Marketing Operations Specialist to maintain marketing standards, analyze data reports, provide strategic insights, and conduct in-depth marketing analysis for marketing and product development. WHAT YOU’LL DO: Maintain internal...


  • Las Vegas, United States Talent Groups Full time

    Title: Information Technology Support Specialist Location: Las Vegas, Nevada (89109 ) / Onsite Employment Type: 6+ Month w2 Contract (no c2c or sponsorship available) Job Description: Talent Groups is looking for an experienced IT Support Professional to join an enterprise entertainment company headquartered in Las Vegas, Nevada. Successful candidates...


  • Las Vegas, United States Talent Groups Full time

    Title: Information Technology Support SpecialistLocation: Las Vegas, Nevada (89109 ) / Onsite Employment Type: 6+ Month w2 Contract (no c2c or sponsorship available) Job Description:Talent Groups is looking for an experienced IT Support Professional to join an enterprise entertainment company headquartered in Las Vegas, Nevada. Successful candidates will...


  • Las Vegas, United States Talent Groups Full time

    Title: Information Technology Support SpecialistLocation: Las Vegas, Nevada (89109 ) / Onsite Employment Type: 6+ Month w2 Contract (no c2c or sponsorship available) Job Description:Talent Groups is looking for an experienced IT Support Professional to join an enterprise entertainment company headquartered in Las Vegas, Nevada. Successful candidates will...


  • Las Vegas, United States Cox Communications Full time

    **Technical Portfolio Support Specialist (2022-3340)** CAROUSEL_PARAGRAPH * Las Vegas, Nevada * Technology * 3340 ** Share Job** ** Job Description** **Overview** Responsible for processing, measuring and assessing the effectiveness of established Technology *Portfolio Services* processes and procedures. Ensures quality when processing, interpreting,...

  • Life Support Manager

    2 weeks ago


    Las Vegas, Nevada, United States MGM Resorts International Full time

    Location:Las Vegas, NevadaBecome one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.The Life Support Manager provides management of the Life Support team and supervision of the life support systems operations, facility operations and maintenance...


  • Las Vegas, Nevada, United States Aristocrat Full time

    SummaryThe role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, ever-changing environment with little supervision. The candidate for this position will be part of a small, but growing...