Shift Lead

2 weeks ago


Mankato, United States Dairy Queen Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms

Qualifications
Must be 18 years of age or older
Ability to work a minimum of 15-20 hours per week
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual perception and judgement to observe and respond to the environment

Responsibilities
You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency
Dairy Queen Front of House Development Plan
Hands-on stations training
Provide friendly, enthusiastic service for all guests
Promptly greet guests as they enter and thank them as they leave
Maintain awareness of current promotions
Explain menu items, answer questions, and suggest additional items
Enthusiastically represent the Dairy Queen brand
Enter guest orders accurately into the point of sale system
Accept payments, operate cash registers, and maintain receipts
Handle cash payments, count and verify tills, and record totals appropriately
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, silverware, and beverages
Keep work areas clean and organized
Accurately complete, package, and present guest orders
Other work assigned


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