Apprentice Technician

Apprentice Technician

Location: Ten05 Apartments - Charlotte, NC

Summary 

The Apprentice Technician position is responsible for assisting the Maintenance Supervisor and Maintenance Technician(s), if applicable, in trashing out and cleaning of vacant units, assisting with the turning of vacant units, including painting if needed, pressure washing and cleaning of grounds. This is an entry level, learning position with possibility of advancement to Maintenance Technician I. Must be flexible and able to work varied schedule, including on-call, weekends and some holidays as required.

 I.  ESSENTIAL DUTIES AND RESPONSIBILITIES

• Under direction of the Community Manager, or Maintenance Supervisor, performs maintenance activities for apartment community along with the other maintenance staff.
• Trash out recently vacated apartments.
• Perform interior painting, drywall and caulking
• Installs light fixtures, bulbs and changes locks.
• Cleans grounds on a daily basis
• Complete weekly/daily assignments as requested by Community Manager or Maintenance Supervisor
• Pressure washing of the property, including sidewalks and buildings as needed
• Be on call with a rotation of other maintenance employees if needed
• Identify any hazardous conditions on the property and report to immediate supervisor
• Attendance is an essential job function.
• May be requested to assist at other communities
• Assist with hazardous weather problems, fires, floods, freezes, etc.
• Responsible for overall cleanliness of property.
• Attends and participates in industry and NHE’s training programs as required.
• Perform any and all other duties as requested or assigned by your supervisor / manager.
• This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team.

 II.  KNOWLEDGE, SKILLS AND ABILITIES 

• SPECIFIC SKILLS/EQUIPMENT 
  
  • Computer
  • Steam clean/shampoo machine
  • Key machine
  • Pressure Washer
  • Volt meter
  • Paint Sprayer
  • Hand tools
• On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
• Must be able to deal with moderate to high levels of stress due to meeting deadlines, and prioritizing activities.
• Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Attention to detail is essential
• Must have the ability to work with little direction maintaining confidentiality and professionalism. 
• Be a team player and have a strong work ethic

 III.  SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

IV.  QUALIFICATIONS

• Willing to learn and advance
• Must have a valid driver’s license and means of immediate transportation.
• Must furnish basic set of hand tools (pliers, screwdrivers etc.)

V.  ADVANCEMENT

• Demonstrated ability to turn vacant units independently to NHE standards
• Ability to perform basic troubleshooting on property systems (water heaters, appliances, HVAC, electrical)
• Must pass NHE hands on and written test
• Minimum of 6 months in Apprentice Technician position
• Good attendance record
• No written or verbal warnings

 VI.  EDUCATIONAL AND/OR EXPERIENCE

• High School Diploma or equivalent required;
• Position requires no experience but must be mechanically inclined and willing to learn

 VII.  LANGUAGE/MATHEMATICAL/REASONING ABILITY

Ability to generate reports, business correspondence.  Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc.  Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally.

VIII.  PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to  do the following:

• Will use hands to finger, handle, or feel and; talk or hear.
• Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops.
• Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion).
• Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment.
• Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.).
• Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
• Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.)
• Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, MSDS and general safety training and wearing of proper safety equipment.
• Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines.

IX.  WORKING CONDITIONS AND ENVIRONMENT

 While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property.  The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities.  The noise level in the work environment is usually moderate.

X.  POLICIES AND PROCEDURES

The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.

I have read the above duties associated with the position of Apprentice Technician.  I understand that the above list is not all-inclusive and that I may be asked to perform additional duties.  I understand that I will be evaluated on my knowledge and understanding of the above times.  The position that I hold with NHE, Inc. is an at-will position which means that either the company or I may terminate employment with or without notice and with or without cause.

 BENEFITS

All full-time employees are eligible to participate in our benefits program.  NHE offers:

• Health Insurance (HDHP or PPO)
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Group Life Insurance
• Health Savings Account (offered for HDHP plan)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401k Retirement plan
• 11 Paid Holidays (includes Birthday Holiday)
• Up to 130 hours of PTO

About NHE, Inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

 EOE