Retail Sales Associate Mystere

3 weeks ago


Las Vegas, United States Treasure Island Full time
Job DescriptionJob Description

Specific Job Functions:

  • Greet and engage with every guest in a timely manner assessing their needs and provide product and service knowledge with the highest level of guest service
  • Usage of suggestive selling and upselling skills with all guests
  • Have knowledge of garment construction, fabric, cut, and styles
  • Process transactions with accuracy involving cash as well as accepting other forms of payment i.e. credit/debit cards at the POS terminal Following PCI guidelines
  • Inspect merchandise prior to wrapping/bagging; verifying product is satisfactory for guest purchase
  • Conduct refunds/exchanges as per company policy
  • Opening/closing store housekeeping i.e., check on supply levels, spot sweeping, wipe down counter tops, dusting and keeping all areas including cash wrap neat and uncluttered
  • Maintain sales floor standards and merchandise guidelines to ensure welcoming environment
  • Keep backrooms, fitting rooms, and other storage areas clean and organized as per company and safety standards
  • Assist with inventory prep, counts, and re-counts
  • Resolve guest issues at store level within scope of authority notifying management and/or security for escalated issues
  • Follow LP policies using good guest service to help deter external theft
  • Must be able to work all shifts (morning, swing, weekends, holidays included)
  • Alert the Coordinator/Liaison of issues in store that need to be fixed
  • Identify short dated items for appropriate disposition i.e. mark down, transfer out
  • Determine if merchandise is a damage/salvage and prep to be dispositioned by Coordinator as per Retail and LP SOP’s
  • Prep merchandise for mail out to include all accompanying paperwork with Coordinator signatures
  • Inform Coordinator on duty of excessive overstock items, slow sellers, fast seller, and guest requests
  • Answer phones by third ring with a friendly greeting including your name and outlet
  • Perform all other job related duties as requested

Responsibilities/Qualifications

  • Must have excellent customer service skills



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