DocuSign Business Systems Analyst IV

4 weeks ago

Houston, United States West Coast Logistics Full time
Job DescriptionJob DescriptionCLIENT HIGHLIGHTThe Client you will be working for is a Fortune 100 Oil and Gas Company. This opportunity will give you experience in the energy sector in the United States with a company that is a globally recognized leader in energy production and one of the biggest companies in the US.LOCATIONHouston, TX 77002COMPENSATION$52-$56 per hour
SCHEDULEHYBRID Monday & Friday- remote Tuesday- Thrusday in office With every other Friday offCONTRACT TERM 6 month long contract with high likelihood of extension or conversion to a full-time employee POSITION OVERVIEW – Business Analyst IVThe Law Function is seeking a Business Analyst with expertise in legal technology, contracting workflows, and transaction management, with specific focus on E-signature (DocuSign) and Contract Lifecycle Management (Ironclad). The role will work side-by-side with our Transactions Product Manager to optimize our processes and practices and streamline the day-to-day efficiency and effectiveness of the client’s legal teams. Partner closely with the Law Digital Platform and represent the Law Function’s digital and process requirements for Transactions.RESPONSIBILITIES
  • Analyze the current state and future needs of our legal processes and workflows, and propose solutions that align with our strategic goals and best practices.
  • Collaborate with legal professionals, IT teams, and business stakeholders to elicit, document, and validate business requirements, functional specifications, and user stories.
  • Manage the configuration, testing, deployment, and maintenance of Contracting tools, specifically DocuSign and Ironclad, and provide training and support to end users.
  • Monitor and report on the performance, usage, and compliance of our e-signature platform, and identify opportunities for improvement and optimization.
  • Conduct research and benchmarking on the latest trends and technologies in legal process automation and e-signature solutions, and provide recommendations and best practices.
  • Manage multiple projects and tasks simultaneously, and ensure timely and quality delivery of solutions.
  • Trusted advisor for system support and process optimization
  • Define and drive strategic and operational contracting initiatives together with the Contract Operations Manager
  • Collect and analyze data to identify root cause of process issues and challenges
  • Format and deliver accurate data, using programs/reports to enable leadership to make strategic business decisions.
  • Develop and document organizational content, practices, and objectives, including for relatively undefined initiatives.
  • Develop creative solutions to solve issues or drive continuous improvement.
  • Be the point person for all stakeholders (customer, technical team, and PO) to make sure user stories are well understood, so everyone is on the 'same page'.
  • Groom backlog and perform other maintenance tasks that are standard to the BAs role within an Agile team.
  • Assist in development of year long roadmap for responsible technologies
  • Educate business where needed on proper support model processes
REQUIRED QUALIFICATIONS/SKILLS:
  • At least 5 years of experience as a Business Analyst, preferably in the legal domain.
  • Strong knowledge of legal processes and workflows, and experience with legal process automation and e-signature tools, specifically DocuSign.
  • Excellent communication, collaboration, and problem-solving skills, and ability to work effectively with diverse teams and stakeholders.
    Proficient in business analysis tools and techniques, such as process mapping, use cases, user stories, wireframes, etc.
  • Experience with agile methodologies and project management tools, such as Scrum, ADO, etc.
  • Passionate about driving performance improvements. Process orientated with a capability to take the operations to a continuous improvement journey
  • Strong organization skills with a high attention to detail.
  • Superior interpersonal and communication skills with the ability to interface with all levels within the organization and with external vendor
  • Ability to build consensus and motivate others.
  • Creative mindset for recommending new initiatives.
  • Ability to learn new applications and/or platforms as needed
  • Ability to translate and summarize complex data/situations into understandable, actionable information and recommendations.
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
  • This role reports to the Law Function, Transactions Product Manager.

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