Case Manager-Family Support

3 weeks ago

Evanston, United States Community and Economic Development Assoc Full time
Job DescriptionJob Description

Summary/Objective

Under the direction of the Regional Manager, the Family Support Case Manager is responsible for directly interacting with customers to assess their needs, both immediate and long range to determine an individual service plan. The Case Manager completes customer enrollment, service delivery, and case management to improve the economic stability and overall wellbeing of the clients. The position requires detailed record keeping, data entry, and document management to ensure the best possible service is provided to the customer, as well as maintaining agency compliance with policies and procedures. This position routinely handles highly sensitive and/or confidential information and will represent CEDA in a variety of capacities. Must demonstrate good judgment, an ability to be approachable and professional, solid problem-solving skills, an ability to handle multiple tasks, an ability to be self-motivated and well organized, and maintain strict confidentiality.

Essential Functions

  • Interacts directly in professional relationships with a diverse constituency of customers, vendors and partners.

  • Implements assigned work programs as written to ensure achievement of objectives and outcomes.

  • Performs functions of family case management including assessing family needs, assisting customers in receiving the services and accessing resources, coaching, and tracking customer progress and outcomes.

  • Maintains accurate and thorough customer files.

  • Enters and maintains accurate and timely data in prescribed database systems and tracking instruments.

  • Identifies internal and external resources for referrals for additional services as needed.

  • Assists the department in maintaining strong community and vendor relationships.

  • Conducts outreach and customer recruitment as needed.

  • Prepares weekly service reports and other reports that correspond to job responsibilities.

  • Participates in regular staffing meetings and trainings as required.

  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Ability to plan and manage workflow.

  • Solid case management skills including critical thinking, interviewing, teaching, negotiation, collaboration, advocacy, and cultural sensitivity.

  • Strong communication skills, including the ability to speak and write effectively and professionally.

  • Experienced in Motivational Interviewing: Listening with empathy, understanding the customer’s motivations, and empowering the customer.

  • Skilled in documenting confidential information.

  • Skilled in needs assessment, social stories, and background analysis.

  • Experienced in creating action plans and smart goals.

  • Strong rapport-building, empathetic, and able to meet people where they are.

  • Case Manager-Family Support

    6 days ago

    Evanston, United States Community and Economic Development Assoc Full time

    Job Description Job Description Summary/Objective Under the direction of the Regional Manager, the Family Support Case Manager is responsible for directly interacting with customers to assess their needs, both immediate and long range to determine an individual service plan. The Case Manager completes customer enrollment, service delivery, and case...

  • Pathway of Hope Case Manager

    1 day ago

    Evanston, United States The Salvation Army USA Central Territory Full time

    THE SALVATION ARMY NORTH & CENTRAL ILLINOIS DIVISION EVANSTON CORPS POSITION DESCRIPTION POSITION TITLE: Pathway of Hope Case Manager LOCATION/DEPT.: Evanston Corps REPORTS to (TITLE): Corps Officer FLSA CATEGORY: Non-Exempt STATUS TYPE: RFT OUTCOMES The Pathway of Hope Case Manager is responsible for managing Pathway of Hope casework services to families at...

  • Pathway of Hope Case Manager

    3 days ago

    Evanston, United States The Salvation Army USA Central Territory Full time

    THE SALVATION ARMY NORTH & CENTRAL ILLINOIS DIVISION EVANSTON CORPS POSITION DESCRIPTION POSITION TITLE: Pathway of Hope Case Manager LOCATION/DEPT.: Evanston Corps REPORTS to (TITLE): Corps Officer FLSA CATEGORY: Non-Exempt STATUS TYPE: RFT OUTCOMES The Pathway of Hope Case Manager is responsible for managing Pathway of Hope casework services to families at...

  • Pathway of Hope Case Manager

    5 days ago

    Evanston, United States The Salvation Army USA Central Territory Full time

    THE SALVATION ARMY NORTH & CENTRAL ILLINOIS DIVISION EVANSTON CORPS POSITION DESCRIPTION POSITION TITLE: Pathway of Hope Case Manager LOCATION/DEPT.: Evanston Corps REPORTS to (TITLE): Corps Officer FLSA CATEGORY: Non-Exempt STATUS TYPE: RFT OUTCOMES The Pathway of Hope Case Manager is responsible for managing Pathway of Hope casework services to...

  • Case Management Nurse RN

    7 days ago

    Evanston, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Case Management * Schedule: Part time, Day Shift * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental...

  • Case Management Nurse RN

    3 days ago

    Evanston, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Hospital * Schedule: PRN * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...

  • Case Management Nurse RN

    2 weeks ago

    Evanston, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Emergency Department * Schedule: PRN * Hospital: PROVIDE COVERGE FOR THE CHICAGO METRO REGION (Resurrection Medical Center, St Francis Hospital, St Joseph-Chicago, St Mary and St Elizabth Medical Center) * Location: Evanston, IL and Chicago, IL Benefits Paid time off (PTO) Various health insurance options &...

  • ED MH Crisis Case Manager- PRN

    1 day ago

    Evanston, United States Edward-Elmhurst Health Full time

    ED MH Crisis Case Manager- PRN page is loaded ED MH Crisis Case Manager- PRN Apply locations EVH Evanston Hospital time type Part time posted on Posted 2 Days Ago job requisition id R12047 Position Highlights: Position: Mental Health Crisis Case Mgr. (Clinical Therapist I) Location: Evanston, IL- Emergency Department Full Time/Part Time: PRN/ Per...

  • Case Management Nurse RN

    6 days ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RN Details * Department: Case Management * Schedule: Part time, Day Shift * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental...

  • Case Management Nurse RN

    2 days ago

    Evanston, United States Ascension Full time

    Details Department: Case ManagementSchedule: Part time, Day ShiftHospital: St FrancisLocation: Evanston, ILBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...

  • Case Management Nurse RN

    1 week ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RN Details * Department: Hospital * Schedule: PRN * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...

  • Case Management Nurse RN

    2 weeks ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RN Details * Department: Emergency Department * Schedule: PRN * Hospital: PROVIDE COVERGE FOR THE CHICAGO METRO REGION (Resurrection Medical Center, St Francis Hospital, St Joseph-Chicago, St Mary and St Elizabth Medical Center) * Location: Evanston, IL and Chicago, IL Benefits Paid time off (PTO) Various health insurance options &...

  • ED MH Crisis Case Manager- PRN

    1 day ago

    Evanston, United States North Shore Inc Full time

    Position Highlights: Position: Mental Health Crisis Case Mgr. (Clinical Therapist I) Location: Evanston, IL- Emergency Department Full Time/Part Time: PRN/ Per Diem Required Travel: Yes between locations What you will need: License: Active license in the state of Illinois in social work or counseling (LSW, LCSW, LPC, or LCPC) Education: Master's degree in...

  • Case Management Nurse RN

    1 week ago

    Evanston, United States Ascension Full time

    Details  Department: Case ManagementSchedule: Part time, Day ShiftHospital: St FrancisLocation: Evanston, ILBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...

  • Case Management Nurse RN

    1 week ago

    Evanston, United States Ascension Full time

    Details  Department: Case ManagementSchedule: Part time, Day ShiftHospital: St FrancisLocation: Evanston, ILBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...

  • Case Management Nurse RN

    1 week ago

    Evanston, United States Ascension Full time

    Details  Department: Case ManagementSchedule: Part time, Day ShiftHospital: St FrancisLocation: Evanston, ILBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...

  • Case Management Nurse RN

    4 days ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Case Management * Schedule: Part time, Day Shift * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental...

  • RN-Case Manager

    3 weeks ago

    Evanston, IL, United States Ascension Health Full time

    Emergency Department * Schedule: PRN * Hospital: PROVIDE COVERGE FOR THE CHICAGO METRO REGION (Resurrection Medical Center, St Francis Hospital, St Joseph-Chicago, St Mary and St Elizabth Medical Center) * Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance...

  • Case Management Nurse RN

    4 days ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Hospital * Schedule: PRN * Hospital: St Francis * Location: Evanston, IL Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...

  • Case Management Nurse RN

    2 weeks ago

    Evanston, IL, United States Ascension Health Full time

    Case Management Nurse RNDetails * Department: Emergency Department * Schedule: PRN * Hospital: PROVIDE COVERGE FOR THE CHICAGO METRO REGION (Resurrection Medical Center, St Francis Hospital, St Joseph-Chicago, St Mary and St Elizabth Medical Center) * Location: Evanston, IL and Chicago, IL Benefits Paid time off (PTO) Various health insurance options &...